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Lincoln News

I-CAR News – Lincoln

Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish OEM-specific articles. We’ve gathered these articles, based on make, to assist you with complete, safe, and quality repairs.

I-CAR Repairers Realm: Ford Explorer Rear Rail Sectioning - Now Available

Posted on 26 September 2025

I-CAR had a discussion on 2020-2025 Ford Explorer rear rail sectioning.

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Ford And Lincoln Restraints Wiring: UPDATE

Posted on 29 August 2025

The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Ford's and Lincoln's position on this subject.

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App-Based Connected Services Considerations: Ford/Lincoln

Posted on 19 August 2025

Have you had the experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may require special considerations before beginning repairs. Let's see what Ford/Lincoln has to say?

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Digital Key Considerations: Ford/Lincoln

Posted on 19 August 2025

The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner convenience. How does this affect repairs? Let’s take a look at what Ford/Lincoln has to offer.

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Ford On Target 2025: Volume 2

Posted on 31 July 2025

Ford has released the second installment of their On Target publication for 2025.

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Ford/Lincoln Part Replacement Without A Procedure

Posted on 23 July 2025

We are often asked, “What do I do if there isn’t a procedure to replace a service part?” Let’s see what Ford/Lincoln says.

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Ford/Lincoln Rocker Panel Reinforcement Sectioning

Posted on 27 June 2025

We are often asked, “Can I section this panel?” Let’s take a look at Ford/Lincoln vehicles and sectioning the rocker panel reinforcement.

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Corrosion Protection Guidelines: Ford/Lincoln - UPDATE

Posted on 10 June 2025

A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that, left untreated, leads to corrosion and potentially a repair failure. However, certain precautions can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Ford/Lincoln says.

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Ford On Target 2025: Volume 1

Posted on 29 April 2025

Ford has released the first installment of their On Target publication for 2024.

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OEM Linking Pin: Ford/Lincoln Passenger Compartment Reinforcement Sectioning

Posted on 24 April 2025

As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We’ve had technical inquiries about passenger compartment reinforcement sectioning on Ford/Lincoln vehicles.

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Calibration Research Tips: Ford/Lincoln Park Assist Operation Check - UPDATE

Posted on 20 February 2025

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at operation checks for Ford/Lincoln park assist sensors.

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Ford On Target 2024: Volume 4

Posted on 20 December 2024

Ford has released the fourth installment of their On Target publication for 2024.

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I-CAR OEM Technical Information Matrix: What Is It, And How Does It Help? UPDATE

Posted on 5 December 2024

Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?

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Ford On Target 2024: Volume 3

Posted on 9 October 2024

Ford has released the third installment of their On Target publication for 2024.

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Ford On Target 2024: Volume 2

Posted on 30 July 2024

Ford has released the second installment of their On Target publication for 2024.

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OEM Linking Pin: Ford/Lincoln Outer Uniside Panel Repair - UPDATE

Posted on 6 June 2024

As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that asked for clarification on repairing cosmetic/exterior aluminum panels on Ford and Lincoln vehicles.

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High-Voltage Vehicle Paint Booth Quick Reference

Posted on 9 April 2024

When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.

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Ford On Target 2024: Volume 1

Posted on 5 April 2024

Ford has released the first installment of their On Target publication for 2024.

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OEM-Approved Connector and Pigtail Repair Resources: Ford/Lincoln

Posted on 2 February 2024

When confronted with a wiring harness repair we often struggle finding the correct connector and pigtail repair kits. Often a specific connector may be used on multiple applications. If the connector is allowed to be replaced, what resources are available to locate approved wiring connector and pigtail repair kits? Let’s see what is available from Ford and Lincoln.

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Ford On Target 2023: Volume 4

Posted on 21 December 2023

Ford has released the fourth installment of their On Target publication for 2023.

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I-CAR Repairers Realm: SEMA: Vehicle-Maker Required Tools and Equipment - Now Available

Posted on 6 December 2023

I-CAR had a discussion on vehicle-maker required tools and equipment.

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Ford On Target 2023: Volume 3

Posted on 12 October 2023

Ford has released the third installment of their On Target publication for 2023.

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I-CAR Repairers Realm: Ford Structural Sectioning Guidelines - Now Available

Posted on 8 September 2023

I-CAR had a discussion on Ford structural sectioning guidelines.

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Ford On Target 2023: Volume 2

Posted on 11 August 2023

Ford has released the second installment of their On Target publication for 2023.

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I-CAR Repairers Realm: Ford Exterior Panel Sectioning Guidelines - Now Available

Posted on 7 August 2023

I-CAR had a discussion on Ford/Lincoln exterior panel sectioning guidelines.

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OEM Linking Pin: Ford Aluminum Vehicle Running Board Mounting Location Repairability - UPDATE

Posted on 19 July 2023

As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. A common question when it comes to the 2015-present Ford F-150 is the repairability of the running board mounting location. Specifically, when the stud is torn out of the inner rocker panel (see Figure 1). We reached out to Ford for clarification.

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Ford Crash Parts

Posted on 12 July 2023

Ford has a website that provides information tailored to the collision repair industry. It can be another resource for locating information. What kind of information does Ford publish here? Let’s take a look.

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Ford/Lincoln Charge Port Light Ring Precautions

Posted on 21 June 2023

When repairing Ford/Lincoln high-voltage (HV) vehicles, many Workshop manuals provide a precaution to remove the charge port light ring before baking the vehicle in a paint booth above a certain temperature.

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Ford On Target 2023: Volume 1

Posted on 3 April 2023

Ford has released the first installment of their On Target publication for 2023.

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Ford On Target 2022: Volume 4

Posted on 4 January 2023

Ford has released the fourth installment of their On Target publication for 2022.

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Ford On Target 2022: Volume 3

Posted on 11 October 2022

Ford has released the third installment of their On Target publication for 2022.

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Ford On Target 2022: Volume 2

Posted on 22 July 2022

Ford has released the second installment of their On Target publication for 2022.

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Calibration Research Tips: Ford/Lincoln ADAS Suites

Posted on 9 June 2022

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Ford/Lincoln.

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Locating OEM-Approved HV Tools: Ford/Lincoln

Posted on 2 June 2022

When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.

The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.

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Repairer Driven News: Ford Certified Glass Network

Posted on 3 May 2022

Repairer Driven News (RDN) released an article highlighting the certified glass network for Ford and Lincoln vehicles.

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Ford On Target 2022: Volume 1

Posted on 4 April 2022

Ford has released the first installment of their On Target publication for 2022.

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Ford/Lincoln High-Voltage Technician Levels

Posted on 17 March 2022

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

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Ford And Lincoln High-Voltage Battery Inspection Job Aid

Posted on 26 January 2022

Ford/Lincoln have a document that covers inspections on a high-voltage (HV) vehicle. This job aid provides an “overview of warnings and cautions needed and acceptable/not acceptable damage, as described in this document.”

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Ford/Lincoln ADAS Information Document

Posted on 14 January 2022

Ford/Lincoln has a document that covers advanced driver assistance system (ADAS) information. The document provides an overview of all ADAS and components in one convenient location.

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Ford On Target 2021: Volume 4

Posted on 17 December 2021

Ford has released the fourth installment of their On Target publication for 2021. Features of this issue include an article on the 2020 Ford Explorer and Lincoln Navigator front subframe.

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Ford/Lincoln: Who Requires Or Recommends MIG Brazing?

Posted on 1 December 2021

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Ford/Lincoln has to say.

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SEMA 2021: Accessing Ford Repair Information, Collision Sectioning Procedures For Aluminum, And New Model Overviews

Posted on 3 November 2021

I-CAR had numerous presentations at the 2021 SEMA show. One of these presentations focuses on Ford and Lincoln repair information and sectioning aluminum components.

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OEM Linking Pin: Ford/Lincoln - Disassembly Of A Service Part

Posted on 12 October 2021

As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that asked for clarification on if service parts can be disassembled for installation. We reached out to Ford/Lincoln for clarification.

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Locating OEM-Approved ADAS Tools: Ford/Lincoln

Posted on 8 October 2021

When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.

The RTS team is researching how to find these tools to make it easier for technicians performing these procedures. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles. Let’s see where you can find Ford/Lincoln-approved tool information.

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Ford On Target 2021: Volume 3

Posted on 1 October 2021

Ford has released the third installment of their On Target publication for 2021. Features of this issue include information about upgraded diagnostic equipment and software, and much more.

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OEM Linking Pin: Ford/Lincoln Aluminum Adhesively Bonded Joint Repairability

Posted on 14 September 2021

As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that asked for clarification on repairing aluminum parts or assemblies with adhesively bonded joints on Ford/Lincoln vehicles.

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OEM Linking Pin: Ford/Lincoln Outer Uniside Sectioning - UPDATE

Posted on 30 August 2021

We have had many inquiries about steel and aluminum outer uniside sectioning on Ford and Lincoln vehicles. To find the answers you need, let’s look at the Ford/Lincoln repair information.

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Rivet Guns: Does My Shop Need Them?

Posted on 23 July 2021

When performing collision repairs, there are more attachment methods available than ever before. OEMs specify which attachment methods are recommended or required. If a method is not listed as an option, it should not be used.

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OEM Emergency Response Guides: Ford/Lincoln/Mercury

Posted on 9 July 2021

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

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Ford On Target 2021: Volume 2

Posted on 2 July 2021

Ford has released the second installment of their On Target publication for 2021.

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One-Time-Use Parts And Fasteners: Ford/Lincoln

Posted on 4 June 2021

What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"

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Ford/Lincoln Bumper Cover Repairability Position Statement

Posted on 10 May 2021

Ford/Lincoln released position statements on May 3rd, 2021, about repairing bumper covers on vehicles with advanced driver assistance systems (ADAS).

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Bumper Cover Repair With ADAS: Ford/Lincoln - UPDATE

Posted on 10 May 2021

A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Ford/Lincoln say on the subject?

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Ford/Lincoln Service Information Site VIN-Based Information Filtering

Posted on 22 April 2021

Service information sites are the standard on accessing repair and other vehicle information. Often these websites make minor upgrades or changes to navigating or otherwise using the site, but typically nothing that changes the information available on a particular vehicle.

However, on occasion, a service information website adds a feature that makes a difference in information available for the late-model vehicle being researched. Let’s take a look at the filtering features on the Ford/Lincoln website.

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Ford On Target 2021: Volume 1

Posted on 5 April 2021

Ford has released the first installment of their On Target publication for 2021. Features of this issue include an article on 2021 Ford Bronco vehicle construction, which identifies the type of steel that specific body parts are made from.

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OEM Emergency Response Guides

Posted on 25 February 2021

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

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Ford On Target 2020: Volume 4

Posted on 11 December 2020

Ford has released the fourth installment of their On Target publication for 2020. Features of this issue include an article on Ford supplemental restraints system (SRS), an overview of Ford blind spot information system (BLIS) Technology, and a continued look at the Ford lane keeping system. Also covered is a 2020 Lincoln Aviator/Ford Explorer frame assembly overview, construction material details for the 2020 Lincoln Corsair dash panel and front fenders, a look inside the industry, and a truly unprecedented year in review.

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Who Requires Or Recommends MIG Brazing? UPDATE

Posted on 25 November 2020

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.

Continue Reading...


Ford On Target 2020: Volume 3

Posted on 30 September 2020

Ford has released the third installment of their On Target publication for 2020. Features of this issue include an article on Ford joining other OEMs to help fight counterfeit parts, an in-depth look on the proper use of a file belt sander when removing spot welds, and an overview of the 2021 Bronco and the redesigned 2021 F-150.

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Hybrid And Electric Vehicle Article Hotspot

Posted on 17 September 2020

Since hybrid and electric vehicles first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.

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Ford/Lincoln Has Video Procedures: 2019 Ford Transit Side Panel Replacement

Posted on 13 August 2020

Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at the 2019 Ford Transit side panel repair video.

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Ford/Lincoln Has Video Procedures

Posted on 7 August 2020

Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at Ford/Lincoln.

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Ford On Target 2020: Volume 2

Posted on 2 July 2020

Ford has released the second installment of their On Target publication for 2020. Features of this issue include an in-depth article on Ford’s position statement on the use of non-OEM structural rivets and glass. Information on the approved bonding adhesives for carbon fiber repairs on the Ford GT, and a continuation of the breakdown of the materials used in the construction of the 2020 Lincoln Corsair are also highlighted.

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OEM ADAS Information Documents

Posted on 1 July 2020

As advanced driver assistance systems (ADAS) are now commonplace and becoming available on even entry level models. Having information on ADAS, and when calibration is required for these systems is more important than ever.

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Non-SRS Wiring Repairs: Ford/Lincoln

Posted on 19 June 2020

What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system (SRS) circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option. Let’s take a closer look at Ford/Lincoln.

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Ford/Lincoln Position Statement: Use Of Non-OEM Glass

Posted on 3 June 2020

Ford/Lincoln has released a position statement on the use of non-OEM glass on their vehicles.

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Ford/Lincoln Position Statement: Non-OEM Structural Rivets

Posted on 3 June 2020

Ford/Lincoln has released a position statement on the use of non-OEM structural rivets on their vehicles.

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Straightening And Heat: Ford/Lincoln 

Posted on 29 May 2020

A question often asked of the Repairability Technical Support (RTS) team is, "Can heat be used to straighten?" Several OEMs provide steel repairability matrices that provide heating times and temperature limits based on the type of metal being repaired, while other OEMs have restrictions on using heat at all. Let’s see what Ford/Lincoln has to say.

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Calibration Research Tips: Ford/Lincoln Module Programming

Posted on 12 May 2020

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Ford/Lincoln module programming.

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Ford/Lincoln ADAS Repair Planning: Do You Have All The Information?

Posted on 17 April 2020

While researching body repair manuals (BRM) and service manuals, we're creating OEM-specific articles for additional information needed when repair planning. The goal of these articles is to help repairers create a more complete and accurate repair plan. One key aspect of repair planning is being aware of the advanced driver assistance systems (ADAS) equipped on the vehicle. Let’s take a closer look at two examples from Ford/Lincoln.

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Ford/Lincoln: Coronavirus Recommended Disinfection Procedure

Posted on 2 April 2020

Ford/Lincoln has released two documents in regard to disinfecting for protection against the Coronavirus.

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Ford On Target 2020: Volume 1

Posted on 11 March 2020

Ford has released the first installment of their On Target publication for 2020. Features of this issue include an in-depth article on the repair of the 2019 Ford Transit side panel. A continuation of their series on proper vehicle diagnostic methods, and a breakdown of the materials used in the construction of the 2020 Lincoln Corsair.

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Calibration Research Tips: Ford/Lincoln Adaptive Lighting

Posted on 18 February 2020

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Ford/Lincoln’s adaptive lighting systems.

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Ford On Target 2019: Volume 4

Posted on 20 December 2019

Ford has released the fourth installment of their On Target publication for 2019. Features of this issue include an overview of the 2019 Ford Ranger A-pillar reinforcement replacement, and how to identify Ford OEM glass.

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Advanced Driver Assistance Systems: 2019 Lincoln Nautilus

Posted on 3 December 2019

While many have noticed that advanced driver assistance systems (ADAS) are showing up on vehicles, there still is confusion on what is required of these systems after a collision occurs. The Ask I-CAR team frequently gets questions in regard to calibration of ADAS. Many of these questions can be answered simply by using the OEM Calibration Requirements Search. However, there are some questions that may need more details than the calibration search provides. Let’s take a look at the 2019 Lincoln Nautilus.

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Steel Spot And Plug Weld Nugget Size: Ford/Lincoln - UPDATE

Posted on 13 November 2019

Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Ford/Lincoln has to say.

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OEM Linking Pin: Ford/Lincoln Overlap Measurement With Spot Welds

Posted on 30 October 2019

As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently, we had a technical inquiry that asked for clarification on what the panel overlap measurement should be if not specified in the Workshop manual when using squeeze-type resistance spot welding.

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Ford/Lincoln: ADAS Collision Report Video

Posted on 29 October 2019

Ford and Lincoln vehicles now come with many advanced driver assistance systems (ADAS). The ADAS Collision Report video goes into detail about these systems, and how important it is that they’re repaired and calibrated correctly.

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Vehicle Technology And Trends 2020

Posted on 29 October 2019

The 2020 model year vehicles are starting to roll off the assembly line and into showrooms. The I-CAR course, Vehicle Technology And Trends 2020, covers the technology, model releases, and trends. Keeping up-to-date on the 2020 models and features is vital to the blueprinting and repair process.

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Ford On Target 2019: Volume 3

Posted on 24 October 2019

Ford has released the third installment of their On Target publication for 2019. Features of this issue include an overview of the 2019 Ford F-150 Lane Keeping System, 2020 Ford Explorer vehicle-specific body construction, and highlights of the all-new 2020 Ford Escape.

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Ford/Lincoln Fixed Glass Replacement With Adhesive Moldings

Posted on 7 October 2019

Ford recently updated the information on their fixed glass procedures in regard to fixed glass with adhesive moldings.

Previously, the Ford On Target: 2019 Volume 2 stated that any stationary glass with adhesive moldings must be discarded, and a new glass installed. Ford has revised the Ford On Target 2019: Volume 2 with new information on replacing fixed glass with adhesive moldings. It now states:

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Sectioning And Partial Part Replacement: 2019 Lincoln Navigator

Posted on 28 August 2019

One of the top technical inquiries received at Ask I-CAR is “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2019 Lincoln Navigator.

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Ford On Target 2019: Volume 2

Posted on 19 June 2019

Ford has released the second installment of their On Target publication for 2019. Features of this issue include 2019 Ford Ranger A-pillar outer panel removal guidelines, and 2019 legislative updates on State bills regarding OEM procedures. You will also find additional information about I-CAR and Ford collaborations, which highlights collision repair workshops and a schedule for the workshops.

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I-CAR 360: 2019 Ford Expedition/Lincoln Navigator Series Video Now Available

Posted on 24 April 2019

The I-CAR Repairability Technical Support (RTS) team recently developed a new I-CAR 360 video on the 2019 Ford/Lincoln Expedition/Navigator. The video provides a 360 tour around the aluminum bodied Expedition/Navigator.

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Ford On Target 2019: Volume 1

Posted on 21 March 2019

Ford has released the first installment of their On Target publication for 2019. Features of the issue include collision repair procedures for the 2019 Ford Ranger front fender apron repair.

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OEM Linking Pin: Number of Welds on Ford/Lincoln Vehicles

Posted on 12 March 2019

When welding a replacement panel on a vehicle, it is important to know how many welds should be placed along the panel. When it comes to panel replacement on a Ford or Lincoln vehicle, the number of welds shown in a replacement procedure is not necessarily the number of welds that should be made on the vehicle being repaired.

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ADAS, Calibration, And Scanning Article Hotspot

Posted on 14 January 2019

Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.

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Ford/Lincoln Position Statement: Pre- And Post-Repair System Scanning

Posted on 10 December 2018

All of the advancements in vehicle technology in recent years have led to Ford and Lincoln position statements on pre- and post-repair scanning. Let’s take a look at the guidelines laid out by Ford/Lincoln on this subject.

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Ford On Target 2018: Volume 3

Posted on 5 November 2018

Ford has released the third installment of their On Target publication for 2018. Features of the issue include highlights of the 2019 Ford Ranger, aluminum rivet bonding techniques, and part 2 of roof replacement procedure on a 2018 Ford F-150. Let’s take a look at this edition.

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Sectioning and Partial Part Replacement: 2017 Lincoln Continental

Posted on 24 August 2018

One of the top technical inquiries received at Ask I-CAR is “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Lincoln Continental.

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Ford On Target 2018: Volume 2

Posted on 13 August 2018

Ford has released the second installment of their On Target publication for 2018. Let’s take a look at this edition.

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Where Do I Find Other Types Of Information In Ford/Lincoln?

Posted on 6 June 2018

Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Ford/Lincoln website.

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Locating ADAS Information: Ford/Lincoln

Posted on 9 April 2018

As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.

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Ford On Target 2018: Volume 1

Posted on 21 March 2018

Ford has released the first installment of their On Target publication for 2018. Features of the issue include collision repair options for the new Expedition and Navigator, highlights of the new Ford EcoSport, information on the new Ford Ranger, and repair procedures for both the EcoSport and the Continental. Let’s take a look at this edition.

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Updated Ford and Lincoln Position Statements Available

Posted on 13 March 2018

Ford and Lincoln updated their position statements. The updated position statements are available on the RTS portal under the OEM Information tab. Let’s take a look at what’s changed.

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Sectioning and Partial Part Replacement: 2017 Lincoln MKZ

Posted on 9 March 2018

One of the top technical inquiries received at Ask I-CAR, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Lincoln MKZ.

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OEM Linking Pin: Ford Updates Recommended Steel Repairability Matrix

Posted on 25 January 2018

Ford has updated their Recommended Steel Repairability Matrix.

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Ford On Target 2017: Volume 3

Posted on 30 November 2017

Ford has released the third installment of their On Target publication for 2017. Features of the issue include the introduction of the new Expedition and Navigator, highlights of the Lincoln Continental, and a fixed glass removal procedure. Let’s take a look at this this edition.

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Ford On Target 2017: Volume 2

Posted on 2 August 2017

Ford has released the second installment of their On Target publication for 2017. Features of this volume include repair procedures, future technologies, and replacement parts availability. Let’s take a look at this issue of On Target.

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Body Construction And Material Repair Guidelines: Ford/Lincoln

Posted on 26 July 2017

What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.

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Additional Calibration Requirements: Ford/Lincoln

Posted on 26 May 2017

The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.

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Structural Sectioning Procedures: Ford/Lincoln

Posted on 8 May 2017

Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.

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Ford On Target 2017: Volume 1 - Outer B-Pillar Removal

Posted on 29 March 2017

Ford has released the first installment of their On Target publication for 2017. Features of this issue include how Ford has made the 2017 Super Duty an all-aluminum body over a steel frame, following suit of the F-150. The article describes many of the specs and features of the new model. Ford also has shared an outline for removing the B-Pillar Outer Panel. Let’s take a look at this procedure.

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Weld-Through Primer Guidelines: Ford/Lincoln

Posted on 25 January 2017

Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Ford/Lincoln recommends and where this information can be found.

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Ford On Target 2016: Volume 3

Posted on 28 October 2016

Ford has released the third installment of their On Target publication for 2016.

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Collision Information Website Access: Ford/Lincoln

Posted on 24 October 2016

Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.

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Ford/Lincoln Glass Replacement Requirements

Posted on 2 September 2016

The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.

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Always Follow Vehicle Maker Procedures

Posted on 7 July 2016

We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:

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Duplicating the OEM Attachment Method May Not Always Be The Proper Repair Process

Posted on 16 June 2016

The Ask I-CAR team continues to field calls stating: “I was sent the wrong rivets.”

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Restraints Wiring Repairs

Posted on 23 May 2016

Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.

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Ford On Target 2016: Volume 1

Posted on 30 March 2016

Ford has released the first installment of their On Target publication for 2016.

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Ford/Lincoln Website Navigation Video: UPDATE

Posted on 8 February 2016

Ford/Lincoln has updated their www.motorcraftservice.com service and repair information website. This update to the website changes how to find the collision repair information you need.

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Making Automatic Emergency Braking (AEB) A Standard Feature

Posted on 24 September 2015

A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?

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Step-By-Step: Accessing Ford/Lincoln Repair Information

Posted on 14 April 2015

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Ford OEM Information and/or Lincoln OEM Information page.

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Ford On Target 2015: Volume 1

Posted on 20 March 2015

Ford has released the first installment of their On Target publication for 2015.

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Minimum Driveaway Time For Urethane Adhesive

Posted on 3 October 2014

I-CAR recognizes minimum driveaway time for urethane adhesive. This is a time specification that the glass industry has agreed on when a vehicle that has had a stationary glass replacement can be released to the customer. It is when the adhesive has achieved enough strength to pass Federal Motor Vehicle Safety Standards (FMVSS) 212, windshield retention, and 208, occupant protection.

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Ford On Target 2014: Volume 2

Posted on 11 September 2014

Ford has released the second installment of their On Target publication for 2014.

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Ford On Target Available Here

Posted on 29 August 2014

You may or may not have read them, so here's your chance to catch up! Archived issues of the Ford On Target publication from 2013 are now available.

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Weld-Through Primer Requirements On The OEM Technical Information Matrix

Posted on 28 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.

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What's A Ford/Lincoln Back Panel?

Posted on 15 August 2014

When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.

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Collision Repair Attachment Methods, Description, And Equipment Requirements Information On The OEM Technical Information Matrix

Posted on 13 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.

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Is There a Procedure for Disassembling a Service Assembly?

Posted on 19 June 2014

The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?

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What's A Ford Lap-Joint Backer Plate?

Posted on 13 May 2014

In your recent pursuit of late-model Ford sectioning information, you've scanned past the term "lap-joint backer plate" in their body repair manuals. Wait a minute, pause, rewind, what is a lap-joint backer plate and how do you make that?

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OEM Linking Pin: Did You Think That Ford Was Allowing General Sectioning?

Posted on 9 May 2014

"NOTE: The following steps provide a general guideline for replacement of body structure components. Refer to exploded views for specific component and assembly information." Additionally Ford says "Where possible, create a backer piece using a portion of the old panel. This will create a stronger joint."

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Maserati News

I-CAR News – Maserati

Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish OEM-specific articles. We’ve gathered these articles, based on make, to assist you with complete, safe, and quality repairs.

I-CAR OEM Technical Information Matrix: What Is It, And How Does It Help? UPDATE

Posted on 5 December 2024

Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?

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Locating ADAS Information: Maserati - UPDATE

Posted on 1 September 2023

As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.

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Corrosion Protection Guidelines: Maserati

Posted on 16 March 2023

A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots, that left untreated will lead to corrosion, and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection, throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let's take a look at what Maserati says.

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Structural Sectioning Procedures: Maserati

Posted on 9 December 2022

Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.

Continue Reading...


Body Construction And Material Repair Guidelines: Maserati

Posted on 22 November 2022

What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.

As we know, today's vehicles can be constructed from a wide variety of materials. Knowing if the OEM provides information on body construction materials and repair guidelines is a crucial step in providing a complete, safe, and quality repair. Let’s see what Maserati has to say.

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Non-SRS Wiring Repairs: Maserati

Posted on 28 October 2022

What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option.

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Maserati Restraints Wiring

Posted on 29 September 2022

The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Maserati’s position on this subject.

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Fiat Chrysler Automobiles Becomes Stellantis

Posted on 10 August 2021

Fiat Chrysler Automobiles (FCA) and the French PSA Group has merged to become the vehicle maker Stellantis.

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Rivet Guns: Does My Shop Need Them?

Posted on 23 July 2021

When performing collision repairs, there are more attachment methods available than ever before. OEMs specify which attachment methods are recommended or required. If a method is not listed as an option, it should not be used.

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OEM Emergency Response Guides

Posted on 25 February 2021

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

Continue Reading...


Where Do I Find Other Types Of Information In Maserati?

Posted on 9 December 2020

Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Maserati website.

Continue Reading...


Who Requires Or Recommends MIG Brazing? UPDATE

Posted on 25 November 2020

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.

Continue Reading...


Weld-Through Primer Guidelines: Maserati

Posted on 27 October 2020

Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Maserati recommends and where this information can be found.

Continue Reading...


Maserati Glass Replacement Requirements

Posted on 15 September 2020

The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.

Continue Reading...


What's A Maserati Lower Rear Guard?

Posted on 1 September 2020

When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.

Continue Reading...


Collision Information Website Access: Maserati

Posted on 3 April 2020

Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.

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Step-By-Step: Accessing Maserati Repair Information

Posted on 3 April 2020

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker service repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Maserati OEM Information page.

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ADAS, Calibration, And Scanning Article Hotspot

Posted on 14 January 2019

Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.

Continue Reading...


Always Follow Vehicle Maker Procedures

Posted on 7 July 2016

We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:

Continue Reading...


Restraints Wiring Repairs

Posted on 23 May 2016

Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.

Continue Reading...


Maserati And Rolls-Royce OEM Information Pages

Posted on 24 November 2015

The OEM Information pages continue to grow, here are a few of the new features for this area of the RTS portal.

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Weld-Through Primer Requirements On The OEM Technical Information Matrix

Posted on 28 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.

Continue Reading...


Collision Repair Attachment Methods, Description, And Equipment Requirements Information On The OEM Technical Information Matrix

Posted on 13 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.

Continue Reading...


Is There a Procedure for Disassembling a Service Assembly?

Posted on 19 June 2014

The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?

Continue Reading...


Mazda News

I-CAR News – Mazda

Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish OEM-specific articles. We’ve gathered these articles, based on make, to assist you with complete, safe, and quality repairs.

Backup Battery And Low-Voltage Disconnect: Mazda

Posted on 19 September 2025

When an accident happens, how will you call for help? Maybe the telematics system, equipped with a backup battery, could automatically do this, even if the main power is cut off. What are the repair considerations, and where can information be found for backup batteries? Let’s see what Mazda has to say.

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App-Based Connected Services Considerations: Mazda

Posted on 18 July 2025

Have you had the experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may require special considerations before beginning repairs. Let's see what Mazda has to say.

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High-Voltage Handling And Storage Considerations: Mazda

Posted on 4 June 2025

High-voltage (HV) vehicles have some special considerations for handling and storing HV batteries and other components. The dangers of HV batteries are potential even after removal which is why certain precautions are needed. Let’s see what Mazda has to say.

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Calibration Research Tips: Mazda Simultaneous Front Radar Calibration

Posted on 9 May 2025

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Mazda’s simultaneous radar sensor calibration procedure.

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I-CAR OEM Technical Information Matrix: What Is It, And How Does It Help? UPDATE

Posted on 5 December 2024

Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?

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Mazda Fender Grounding: UPDATE

Posted on 18 July 2024

A major issue that faces many collision repair technicians is comebacks. With modern vehicles, many of those comebacks are due to electrical problems, bad grounds being a huge contender. Mazda has identified this as a common problem and originally issued a technical service bulletin (TSB) on the subject but now includes the information in vehicle-specific procedures.

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High-Voltage Vehicle Paint Booth Quick Reference

Posted on 9 April 2024

When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.

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Calibration Research Tips: Mazda Blind Spot Sensors In Pairs

Posted on 24 January 2023

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a look at Mazda blind spot sensors.

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One-Time-Use Parts And Fasteners: Mazda

Posted on 11 November 2022

What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information"?

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Mazda High-Voltage Technician Levels

Posted on 20 May 2022

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

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Locating OEM-Approved HV Tools: Mazda

Posted on 6 May 2022

When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.

The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.

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Identifying The Correct Body Repair Manual: Mazda

Posted on 16 February 2022

Vehicle makers may group their body repair manuals (BRM) in several different ways. Sometimes the BRMs are grouped by a year range, some are listed as VIN specific, and others are arranged by a body code. Let’s take a look at Mazda to see how they group their BRMs.

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OEM Emergency Response Guides: Mazda

Posted on 3 February 2022

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

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Locating OEM-Approved ADAS Tools: Mazda

Posted on 15 December 2021

When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.

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Non-SRS Wiring Repairs: Mazda

Posted on 3 August 2021

What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option.

Continue Reading...


OEM Emergency Response Guides

Posted on 25 February 2021

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

Continue Reading...


Calibration Research Tips: Mazda Park Assist System

Posted on 8 December 2020

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a look at the Mazda park assist system.

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Who Requires Or Recommends MIG Brazing? UPDATE

Posted on 25 November 2020

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.

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Steel Spot And Plug Weld Nugget Size: Mazda - UPDATE

Posted on 6 October 2020

Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Mazda has to say.

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Calibration Research Tips: Mazda i-ACTIVSENSE Outline

Posted on 26 March 2020

While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Mazda’s i-ACTIVSENSE outline document for ADAS.

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Advanced Driver Assistance Systems: 2019 MAZDA6

Posted on 11 December 2019

While many have noticed that advanced driver assistance systems (ADAS) are showing up on vehicles, there still is confusion on what is required of these systems after a collision occurs. The Ask I-CAR team frequently gets questions in regard to calibration of ADAS. Many of these questions can be answered simply by using the OEM Calibration Requirements Search. However, there are some questions that may need more details than the calibration search provides. Let’s take a look at the 2019 MAZDA6.

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Repairer Driven News: Mazda MX-30 Electric Vehicle

Posted on 28 October 2019

Mazda recently unveiled the MX-30 electric vehicle. It is important to note that this is a European-specific vehicle. However, with OEMs often using global platforms, it is likely that many of the features highlighted may end up on the USA models.

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Bumper Cover Repair With ADAS: Mazda

Posted on 16 July 2019

A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Mazda say on the subject?

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2019 Mazda MAZDA3 Uses Industry First Steel

Posted on 31 January 2019

The 2019 MAZDA3 has been fully redesigned. Along with the redesign comes some new construction highlights for Mazda and for the entire industry. The 2019 model features more steel over 980MPa than the previous generation.

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ADAS, Calibration, And Scanning Article Hotspot

Posted on 14 January 2019

Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.

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2019 Mazda3 Release

Posted on 28 November 2018

The 2019 Mazda3 was unveiled at the Los Angeles Auto Show this year with the goal of increasing driver comfort. This includes a redesigned body and engine. In addition, more advanced driver assistance systems (ADAS) will be available.

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Locating ADAS Information: Mazda

Posted on 5 October 2018

As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.

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Where Do I Find Other Types Of Information In Mazda?

Posted on 31 July 2018

Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Mazda website.

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OEM Linking Pin: Finding Mazda Missing BRMs

Posted on 26 March 2018

As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We recently noticed that some of the Mazda body repair manuals (BRM) were missing for certain model years. We reached out to Mazda for clarification.

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Mazda Position Statement: Pre- and Post-Repair System Scanning

Posted on 8 March 2018

Mazda, as with many other OEMs, has issued a pre- and post-repair scanning position statement. Let’s take a look at this position statement.

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When ADAS Can't See: Front/Rear Cross Traffic Systems

Posted on 8 January 2018

Collision repairs on vehicles equipped with advanced driver assistance systems (ADAS) can have more restrictions than vehicles without ADAS. Items that historically would be a simple repair, may now need to be replaced. The ADAS needs to be able to see/sense in some way, whether it be by radar, camera-view, ultrasonic, etc. Repairers need to keep sensor/camera field of vision clear to avoid system malfunctions. For example, repair material that would normally be used to repair a gouge in a bumper cover is now a problem because it can block the sensor’s field of vision and may not allow the sensor to function properly.

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When ADAS Can't See: Blind Spot Monitoring System

Posted on 22 December 2017

Collision repairs on vehicles equipped with advanced driver assistance systems (ADAS) can have more restrictions than vehicles without ADAS. Items that historically would be a simple repair may now need to be replaced. The ADAS needs to be able to see/sense in some way, whether it be by radar, camera-view, ultrasonic, etc. Repairers need to keep sensor/camera field of vision clear to avoid system malfunctions. For example, repair material that would normally be used to repair a gouge in a bumper cover is now a problem because it can block the sensor’s field of vision and may not allow the sensor to function properly.

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Sectioning and Partial Part Replacement: 2017 Mazda CX-9

Posted on 8 December 2017

One of the top technical inquiries received at Ask I-CAR, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Mazda CX-9.

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Mazda Website Navigation Video: UPDATE

Posted on 20 November 2017

Mazda has updated their www.mazdaserviceinfo.com service and repair information website. This update to the website changes how to find the collision repair information you need.

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Now Available On RTS: Mazda Position Statement

Posted on 15 November 2017

Mazda’s position statement can now be accessed directly from the I-CAR RTS Portal. These position statement are housed on the Mazda OEM Information page. Let’s take a look at what the position statement includes.

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Repairer Driven News: Refinishing Mazda Machine Gray (46G)

Posted on 26 October 2017

Most refinish technicians have had a color they just can’t get to match to the vehicle. The chip looks good, but the sprayout doesn’t come close enough for a blendable match. However, there are situations where you may have the wrong spray technique. Some of the new colors on everyday vehicles require a unique and complex spray technique. A recent article by Repairer Driven News (RDN) shows and explains PPG’s process for refinishing Mazda’s Machine Gray. Let’s take a look at some highlights from this article.

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Corrosion Protection Guidelines: Mazda

Posted on 1 September 2017

A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Mazda says.

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Body Construction And Material Repair Guidelines: Mazda

Posted on 22 August 2017

What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.

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Mazda's New Repair Site

Posted on 18 August 2017

Mazda has redesigned their repair information website. Let’s take a look at the new setup of Mazda’s website.

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Additional Calibration Requirements: Mazda

Posted on 7 July 2017

The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.

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Structural Sectioning Procedures: Mazda

Posted on 27 April 2017

Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.

Parts are made from various materials including HSS, UHSS, aluminum, and carbon fiber. These parts also have complex designs to collapse or transfer collision forces in a specific manner. Introducing a sectioning joint to many of these parts will alter how the part reacts to those collision forces. For this reason, sectioning a part is only allowed if supported by vehicle maker repair information. Let’s see what Mazda says about structural sectioning.

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Weld-Through Primer Guidelines: Mazda

Posted on 22 February 2017

Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Mazda recommends and where this information can be found.

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Battery Disconnect Considerations

Posted on 21 February 2017

When a damaged vehicle enters a collision repair facility, many times the repairs require the battery to be disconnected. Operations such as welding, SRS repairs, engine work, and body panels being open for extended periods of time, can all require that the battery be disconnected. At one time the radio presets would be written down before the battery was disconnected and programmed after the battery was reconnected. However, today many OEMs have special precautions or steps that need to be taken when disconnecting the battery. Let’s take a look at what some OEMs require when disconnecting the battery.

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Collision Information Website Access: Mazda

Posted on 19 December 2016

Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.

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Mazda Glass Replacement Requirements

Posted on 18 August 2016

The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.

It is commonly asked, "What is required when replacing a windshield?" With this question in mind, we will be presenting a series of articles that highlight some of the requirements from the various OEMs. As always, it is important to read through each vehicle-specific procedure to ensure a complete, safe, and quality repair.

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Always Follow Vehicle Maker Procedures

Posted on 7 July 2016

We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:

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Restraints Wiring Repairs

Posted on 23 May 2016

Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.

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Mazda Restraints Wiring

Posted on 28 January 2016

The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Mazda's position on this subject.

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Making Automatic Emergency Braking (AEB) A Standard Feature

Posted on 24 September 2015

A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?

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Step-By-Step: Accessing Mazda Repair Information

Posted on 22 April 2015

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Mazda OEM Information page.

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OEM Linking Pin: Mazda Has Updated Their Collision Repair Information Website

Posted on 21 November 2014

During routine research, we noticed that the Mazda website was missing body repair manuals on their website. After contacting Mazda, they quickly updated their collision repair information website so all the manuals are back online. The updated site includes easier navigation to access the body repair manuals.

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What's A Mazda Rear End Panel?

Posted on 2 October 2014

When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.

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Weld-Through Primer Requirements On The OEM Technical Information Matrix

Posted on 28 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.

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Collision Repair Attachment Methods, Description, And Equipment Requirements Information On The OEM Technical Information Matrix

Posted on 13 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.

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Is There a Procedure for Disassembling a Service Assembly?

Posted on 19 June 2014

The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?

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Mazda I-ELOOP Overview

Posted on 27 January 2014

Beginning model year 2014, Mazda has introduced a regenerative engine braking system called i-ELOOP, short for "Intelligent Energy Loop." In this system, a capacitor is used to store electrical energy generated during deceleration. In a conventional system when the vehicle slows or stops, energy is wasted. The i-ELOOP system uses a unique variable voltage alternator that can produce up to 25 volts during deceleration. The electricity that is generated during deceleration is not sent directly to the vehicle's battery, because the battery cannot store more than 12 volts. Instead, the capacitor stores the electricity, up to the 25 volts produced by the alternator. The capacitor then readily discharges it through a voltage reduction circuit to power vehicle accessories.

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Mercedes-Benz News

I-CAR News – Mercedes-Benz

Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish OEM-specific articles. We’ve gathered these articles, based on make, to assist you with complete, safe, and quality repairs.

I-CAR OEM Technical Information Matrix: What Is It, And How Does It Help? UPDATE

Posted on 5 December 2024

Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?

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Repairer Driven News: OEM Specifications For Modern Batteries

Posted on 22 July 2024

Repairer Driven News (RDN) released an article highlighting 12-volt and 48-volt mild hybrid battery trends in current and upcoming vehicles.

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Child Car Seat Resources For Vehicles With Inflatable Seatbelts

Posted on 12 June 2024

Ford and Mercedes-Benz vehicles offer an optional inflatable seat belt for rear outward passengers. This unique safety feature presents challenges when installing a child car seat. Let’s see where to locate information.

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OEM ADAS Radar Optimized Color Resources: Mercedes-Benz

Posted on 5 June 2024

Changes in advanced driver assistance systems (ADAS) radar technology are introducing new refinishing considerations. We know that paint film thickness can affect the performance of ADAS radars, but color formula selection may also be a contributing factor. What resources do repairers have available? Let’s see what Mercedes-Benz has to say.

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High-Voltage Vehicle Paint Booth Quick Reference

Posted on 9 April 2024

When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.

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48-Volt Mild Hybrid Systems: Mercedes-Benz

Posted on 31 January 2024

Mild hybrid systems are not new. They were some of the first hybrid vehicles to be put into production. The 48-volt mild hybrid system is now becoming more common among some vehicle makers. What consideration are there for repairing a vehicle equipped with a 48-volt mild hybrid system? Let’s see what Mercedes-Benz has to say.

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Identifying The Correct High-Voltage Disable Procedure: Mercedes-Benz

Posted on 13 October 2023

When researching Mercedes-Benz vehicles, you may notice multiple procedures for disabling the high-voltage (HV) system. Let’s see why there are multiple high-voltage disable procedures available from Mercedes-Benz.

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OEM Emergency Response Guides: Mercedes-Benz - UPDATE

Posted on 5 October 2023

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

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One-Time-Use Parts And Fasteners: Mercedes-Benz

Posted on 28 April 2023

What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"

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Locating OEM-Approved HV Tools: Mercedes-Benz

Posted on 7 March 2023

When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.

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Refinishing Park Assist Sensors: Mercedes-Benz

Posted on 19 January 2023

Park assist sensors are part of the park assist system, just one of many advanced driver assistance systems (ADAS) found on vehicles today. Damaged sensors are typically replaced and may require painting to match the vehicle. Vehicle makers often provide information on the painting of new sensors. Some vehicle makers do not recommend refinishing sensors with minor finish damage because excessive paint thickness may adversely affect the operation of the park assist system. However, other vehicle makers allow refinishing and provide guidelines. Let’s see what Mercedes-Benz has to say.

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Where Do I Find Other Types Of Information In Mercedes-Benz?

Posted on 23 November 2022

Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Mercedes-Benz website.

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Mercedes-Benz: Who Requires Or Recommends MIG Brazing?

Posted on 24 September 2021

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Mercedes-Benz has to say.

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Rivet Guns: Does My Shop Need Them?

Posted on 23 July 2021

When performing collision repairs, there are more attachment methods available than ever before. OEMs specify which attachment methods are recommended or required. If a method is not listed as an option, it should not be used.

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Steel Spot And Plug Weld Nugget Size: Mercedes-Benz - UPDATE

Posted on 26 May 2021

Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Mercedes-Benz has to say.

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Locating ADAS Information: Mercedes-Benz

Posted on 18 May 2021

As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.

Continue Reading...


OEM Emergency Response Guides

Posted on 25 February 2021

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

Continue Reading...


Who Requires Or Recommends MIG Brazing? UPDATE

Posted on 25 November 2020

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.

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Non-SRS Wiring Repairs: Mercedes-Benz

Posted on 17 September 2019

What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option.

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Bumper Cover Repair With ADAS: Mercedes-Benz

Posted on 16 May 2019

A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Mercedes-Benz say on the subject?

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ADAS, Calibration, And Scanning Article Hotspot

Posted on 14 January 2019

Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.

Continue Reading...


Repairer Driven News: Mercedes-Benz A-Class Sedan

Posted on 26 July 2018

The new Mercedes-Benz A-Class sedan is set to arrive later this year. A recent article by Repairer Driven News (RDN) covers many new features the collision repairer industry will need to know.

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Additional Calibration Requirements: Mercedes-Benz

Posted on 21 July 2017

The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.

Continue Reading...


Structural Sectioning Procedures: Mercedes-Benz

Posted on 28 June 2017

Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.

Continue Reading...


Corrosion Protection Guidelines: Mercedes-Benz

Posted on 7 June 2017

A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Mercedes-Benz says.

Continue Reading...


What's That in the Grille?

Posted on 11 May 2017

Have you noticed anything different looking on new vehicle grilles? If you have, you may have thought what is that strange looking flat spot? Sometimes this flat area is somewhat hidden by a manufacturer emblem. Other times it’s integrated into the grille itself, including grille lines. Let’s take a look at this new design element and what it’s hiding.

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Awareness of Changing Refrigerant Types

Posted on 20 April 2017

You may have noticed that A/C refrigerant on many new vehicles has started to change. For many years, OEMs used R134a. However, government mandates require OEMs to phase out R134a by the year 2021. This left OEMs scrambling to find a replacement. Many US OEMs chose to use R1234yf to replace R134a, but there are some OEMs that have chosen a different route. Let’s take look at these new refrigerants.

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Weld-Through Primer Guidelines: Mercedes-Benz

Posted on 3 April 2017

Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Mercedes-Benz recommends and where this information can be found.

Continue Reading...


Battery Disconnect Considerations

Posted on 21 February 2017

When a damaged vehicle enters a collision repair facility, many times the repairs require the battery to be disconnected. Operations such as welding, SRS repairs, engine work, and body panels being open for extended periods of time, can all require that the battery be disconnected. At one time the radio presets would be written down before the battery was disconnected and programmed after the battery was reconnected. However, today many OEMs have special precautions or steps that need to be taken when disconnecting the battery. Let’s take a look at what some OEMs require when disconnecting the battery.

Continue Reading...


Mercedes-Benz Position Statement: Steering Components

Posted on 14 December 2016

The steering system on a vehicle could be considered one of the most important and necessary systems on a vehicle. After all, without steering the driver couldn’t control the vehicle. This makes it important to know what the OEM recommends when it comes to this system. Let’s take a look at what MBUSA has to say.

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Mercedes-Benz Postion Statement: Genuine Replacement Parts

Posted on 9 December 2016

Here at I-CAR we receive a lot of question about the use of aftermarket and recycled parts, when repairing a vehicle after a collision. We are not in the position to tell you what parts you can and cannot use. However, some OEMs publish position statements to give guidance as to what they do and do not permit when selecting which parts to use to restore the vehicle to its pre-collision state. Mercedes-Benz (MBUSA) has released an updated position statement to help answer these question. Let’s see what MBUSA has to say in their revised position statement.

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Collision Information Website Access: Mercedes-Benz

Posted on 5 December 2016

Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.

Continue Reading...


Mercedes-Benz Position Statement: Pre- and Post-Repair System Scanning

Posted on 28 November 2016

Mercedes-Benz is known for their use of technology in their vehicles. Many of their models are equipped with some of the latest and greatest bells and whistles. So, what does this mean for collision repair technicians when it comes to repairing these vehicles. Let’s see what Mercedes-Benz has to say.

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Mercedes-Benz Glass Replacement Requirements

Posted on 23 November 2016

The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.

Continue Reading...


Mercedes-Benz Collision Position Statements Available

Posted on 23 November 2016

There's a new addition to the Mercedes-Benz OEM Information. An icon has been added that will link you to a page containing Mercedes-Benz Position Statements.

Continue Reading...


Always Follow Vehicle Maker Procedures

Posted on 7 July 2016

We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:

Continue Reading...


Restraints Wiring Repairs

Posted on 23 May 2016

Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.

Continue Reading...


Mercedes-Benz Restraints Wiring

Posted on 2 May 2016

The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Mercedes-Benz position on this subject.

Continue Reading...


Making Automatic Emergency Braking (AEB) A Standard Feature

Posted on 24 September 2015

A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?

Continue Reading...


Step-By-Step: Accessing Mercedes-Benz Repair Information

Posted on 8 June 2015

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Mercedes-Benz OEM Information page.

Continue Reading...


Mercedes-Benz To Have New Model Naming In 2015

Posted on 13 November 2014

Mercedes-Benz is revising the vehicle model naming in 2015. For those that are unfamiliar with the different vehicle names this might be a bit confusing. In a recent press release Mercedes-Benz details some of these changes, so lets take a look at the SUVs.

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Weld-Through Primer Requirements On The OEM Technical Information Matrix

Posted on 28 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.

Continue Reading...


Collision Repair Attachment Methods, Description, And Equipment Requirements Information On The OEM Technical Information Matrix

Posted on 13 August 2014

Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.

Continue Reading...


Is There a Procedure for Disassembling a Service Assembly?

Posted on 19 June 2014

The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?

Continue Reading...


What's A Mercedes-Benz Outer Side Longitudinal Member?

Posted on 30 May 2014

When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.

Continue Reading...


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