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What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Toyota/Lexus vehicle control history codes.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. A common question when it comes to Toyota/Lexus sectioning, can alternate cut locations be used? We reached out to Toyota for clarification.
A week after you delivered a vehicle you receive a phone call from the customer stating their navigation system is no longer working. Let’s see what information Toyota/Lexus provides to assist with telematic system operational issues.
I-CAR had a discussion on vehicle highlights from the 2024 Chicago Auto Show.
When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
Eric Geng and Graeme Ackersviller from Toyota Manufacturing North America presented at Great Designs In Steel 2023. They highlighted the new generation TNGA-F full-frame platform in their Non-Linear Tailor Welded Blanks Application In Chassis Frame presentation.
A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Toyota/Lexus say on the subject?
When repairing or replacing some Toyota or Lexus bumpers you may notice tape stripes with wavy silver lines. Do you need to replace this strip and what is its purpose?
Repairer Driven News (RDN) released an article highlighting Toyota's list of best practices while repairing EVs.
Vehicle makers may group their body repair manuals (BRM) in several different ways. Sometimes the BRMs are grouped by a year range, some are listed as VIN specific, and others are arranged by a body code. Let’s take a look at Toyota/Lexus to see how they group their BRMs.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that doesn’t control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option. Let’s take a closer look at Toyota/Lexus.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Toyota/Lexus park assist sensor retainers.
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
Toyota has released a Collision Pro article about the use of adhesive on Toyota vehicles. This article also includes adhesive guidelines and best practices.
Repairer Driven News (RDN) released an article highlighting some of the changes to the Toyota Tundra for 2022.
Toyota has released the 2021 Issue 2 of their Collision Pros on their Collision Repair Training website.
Toyota/Lexus released information on the www.pressroom.toyota.com website about the Teammate® advanced driver assistance systems (ADAS) technology that debuts on select 2022 Lexus LS 500H models which should be in U.S. dealerships in the fall.
I-CAR has developed a course around the collision repair of Toyota vehicles.
Toyota has released the 2021 Issue 1 edition of their Collision Pros magazine. This issue highlights the all-new 2021 Toyota Sienna and focuses on the technology aspects of the vehicle.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Toyota/Lexus has to say.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
One of the top technical inquiries received at Ask I-CAR is, "Is there a sectioning or partial replacement procedure available?" To help answer this question, RTS has an OEM Partial Part Replacement Search. Here you will find information on if these procedures are available on a specific vehicle. Let's take a closer look at the 2020 Toyota Corolla.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Toyota/Lexus intelligent clearance sonar (ICS) system, and parking support brake system (PKSB).
Toyota has released the 2020 Issue 2 edition of their Collision Pros magazine. This edition highlights the 2021 Toyota Venza.
One of the many functions of the Repairability Technical Support (RTS) team is to assist the collision repair industry with understanding repair procedures. The team often receives questions such as, "Does this part need to be removed?" or "What is the preferred attachment method?" Let’s take a closer look at reading Toyota/Lexus repair procedures.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Toyota Safety Sense.
Repairer Driven News (RDN) released an article about Toyota’s document, Vehicle Cleaning & Disinfecting. The article highlights many of the guidelines, including key interior and exterior touch point areas.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Toyota/Lexus has to say.
Toyota/Lexus provides their welding requirements in one central location in each vehicle-specific collision repair manual. This includes information on the type of welding wire and shielding gas to be used. These requirements should always be followed. However, in addition, Toyota/Lexus has released collision Repair Information Bulletin (CRIB) #196 that updates the types of welding wire that can be used.
Toyota has released the 2020 Issue 1 edition of their Collision Pros magazine.
One of the top technical inquiries received at Ask I-CAR is, "Is there a sectioning or partial replacement procedure available?" To help answer this question, RTS has an OEM Partial Part Replacemet Search available. Here you will find information on if these procedures are available on a specific vehicle. Let's take a closer look at the 2020 Toyota RAV4.
Toyota has released the 2019 Issue 3 edition of their Collision Pros magazine. This edition covers a variety of collision repair topics, such as:
Repairer Driven News (RDN) released an article that provides insight on Toyota occupant classification systems (OCS). It covers what the systems do, why it is important to calibrate them, and when calibration is required.
The 2020 model year vehicles are starting to roll off the assembly line and into showrooms. The I-CAR course, Vehicle Technology And Trends 2020, covers the technology, model releases, and trends. Keeping up-to-date on the 2020 models and features is vital to the blueprinting and repair process.
Toyota has released the 2019 Issue 2 of their Collision Pros. This edition touches on a variety of collision repair topics, such as the Toyota Supra, training, affixing emblems, calibration, and more.
As part of the research conducted by the I-CAR RTS team for the OEM Calibration Requirements Search, we have found that some OEMs provide measurements for blind spot sensor mounting locations. When this mounting location information is found, we will publish articles highlighting the information and where to locate it for that specific OEM.
When performing repairs, having measurements is a way to ensure the vehicle is repaired correctly. However, measurements are not always given for body panels. This typically isn’t a problem, until there are advanced driver assistance systems (ADAS) involved, such as blind spot sensors. When mounting blind spot sensors on body panels, it can be crucial to have the mounting location straightened to the correct measurement. Some OEMs not only give measurements but may also provide alternative measuring methods to identify that the sensor is looking in the right direction. Let's see what Toyota/Lexus has to say.
Repairer Driven News (RDN) published an article on the mixed-material 2019 Toyota RAV4 that outlines some new features that technicians may want to take note of. To help reduce weight, Toyota has used high-strength steal coupled with several light-weight aluminum parts, such as the hood, fenders, and the liftgate.
While many have noticed that advanced driver assistance systems (ADAS), are showing up on vehicles. There still is confusion on what is required of these systems after a collision occurs. The Ask I-CAR team frequently get questions in regard to calibration of ADAS. Many of these questions can be answered simply by searching the OEM Calibration Requirements Search. However, there are some questions that may need more details than the calibration search provides. Let’s take a look at the 2019 Toyota Camry ADAS.
The Toyota Highlander has undergone many changes through the years, and the changes continue into 2019 for both hybrid and gas models. The Highlander is still a large SUV that is capable of seating eight people, but there are some new features that collision repair professionals should keep an eye out for.
One of the top technical inquiries received at Ask I-CAR, "Is there a sectioning or partial replacement procedure available?" To help answer this question, RTS has an OEM Partial Part Replacemet Search available. Here you will find information on if these procedures are available on a specific vehicle. Let's take a closer look at the 2019 Toyota Highlander.
Toyota has launched their Spring 2019 edition of Collision Pros. Some highlights in this issue that you may want to check out are the important details regarding pre- and post-repair checklists, and Toyota Technical Information Systems (TIS).
Backup batteries sometimes referred to as auxiliary or supplemental batteries, serve an important role in maintaining power for certain vehicle systems even while the 12-volt battery power is cut. The backup batteries can aid in emergency situations by maintaining power for features like GM OnStar, Toyota Safety Connect System, and FCA Assist to name a few.
As you know, Bird’s Eye View or 360º Cameras are becoming more prevalent in new vehicles. It provides drivers the ability to view the surroundings of the vehicle on the center council screen. This feature is a convenient safety tool for vehicle owners. But, what does this mean for the repair process? Toyota released a document with information on how this Bird’s Eye View camera works and how to operate it. The document also contains important steps for calibrating this system.
Toyota/Lexus/Scion has Collision Repair Information Bulletins (CRIBs) that contain a lot of information the collision repair industry needs to know.
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
Auto glass has long been considered an important part of a vehicle’s structure. In a publication released by Repairer Driven News (RDN), Toyota discusses how their pinch weld flanges are prepared in a way that “provides the best paint adhesion and corrosion protection and creates the perfect bonding surface for glass.”
Toyota - USA Newsroom released the all new 2020 Toyota Corolla. There are many new features to the Corolla. As you would expect, the new Corolla comes standard with many ADAS, and also new structural features.
One of the top technical inquiries received at Ask I-CAR, "Is there a sectioning or partial replacement procedure available?" To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let's take a closer look at the 2017 Toyota RAV4 HV.
Advanced driver assistance systems (ADAS) is now common on many vehicles. Toyota/Lexus are making certain ADAS standard on their entire lineup. So, what does that mean for collision repairers? An article in the Summer 2018 issue of Toyota Collision Pros magazine covers some of this information.
One of the top technical inquires received at Ask I-CAR is “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Toyota Camry.
Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Toyota/Lexus website.
The Winter 2018 edition of Toyota Collision Pros Publication holds information on blending during refinishing, bird’s eye view (360°) camera system, and more. Let’s check out some highlights in this issue.
When repairing a vehicle, there are several questions that always need to be answered before and during the repair process. Things like what parts can be straightened, can heat be used to straighten, what type of sectioning joint should be used, and precautions for welding are a few of the important questions. To aid in answering these questions Toyota/Lexus has a document that provides answers.
The disconnecting and reconnecting (D&R) a battery is not as simple as it once may have been. An article recently published by Repairer Driven News (RDN) touches on the subject of battery D&R, specifically from Toyota. So, what does a repair technician need to know for battery D&R on Toyota vehicles?
One of the top technical inquiries received at Ask I-CAR, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Toyota Corolla.
Collision repairs on vehicles equipped with advanced driver assistance systems (ADAS) can have more restrictions than vehicles without ADAS. Items that historically would be a simple repair, may now need to be replaced. The ADAS needs to be able to see/sense in some way, whether it be by radar, camera-view, ultrasonic, etc. Repairers need to keep sensor/camera field of vision clear to avoid system malfunctions. For example, repair material that would normally be used to repair a gouge in a bumper cover is now a problem because it can block the sensor’s field of vision and may not allow the sensor to function properly.
Collision repairs on vehicles equipped with advanced driver assistance systems (ADAS) can have more restrictions than vehicles without ADAS. Items that historically would be a simple repair may now need to be replaced. The ADAS needs to be able to see/sense in some way, whether it be by radar, camera-view, ultrasonic, etc. Repairers need to keep sensor/camera field of vision clear to avoid system malfunctions. For example, repair material that would normally be used to repair a gouge in a bumper cover is now a problem because it can block the sensor’s field of vision and may not allow the sensor to function properly.
Vehicles that are equipped with collision braking will require special attention when getting collision repairs. There are calibrations and additional steps needed before the vehicle can safely be released. Collision braking will be required as a standard feature in the future, but how many vehicles can a repair facility expect to see today?
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Toyota/Lexus says.
Repairer Driven News (RDN) published an article talking about bumper repair on Toyota vehicles equipped with blind spot monitoring and rear cross-traffic alert. Let’s take a look at this article.
Repairer Driven News (RDN) published an article talking about Toyota’s millimeter-wave radar. The article covers special precautions related to the millimeter-wave radar. Let’s take a look at this article.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Toyota/Lexus/Scion recommends and where this information can be found.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
If you have been working on any Toyota/Lexus vehicles recently, you may have noticed a new type of attachment method. This new attachment method is known as laser screw welds. How is a Toyota/Lexus vehicle laser screw welds repaired? Let’s take a look.
As the industry continues to ask if pre- and post-repair system scanning is necessary, Toyota/Lexus/Scion provides their answer.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
Back in February we let you know that starting in 2017, Toyota announced that the Scion brand will be rebadged under the Toyota brand. Let's take a look at what the former Scion's will be called.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Toyota's position on this subject.
Starting in 2017, Toyota will discontinue the Scion brand. Here's what they are looking at doing.
When it comes to sectioning reinforcements, there are a few things to keep in mind. Let's take a look at the considerations around this topic.
There has been a lot of discussion in the media lately on fuel cell vehicles, but what few have discussed is the collision repair of these vehicles. So let's take a look into the not-too-distant future.
A question often asked of the Repairability Techincal Supports (RTS) team is, does Toyota allow the use heat to straighten? There are several Collision Repair Information Bulletins (CRIBs) from Toyota, Lexus, and Scion that states their position on the use of heat when straightening.
Some vehicles are equipped with an active headrest. These headrests are designed to move forward during a rear collision to reduce the chance of whiplash injury. Let's take a look at some of the key points when working with an active headrest and some of the resources to find information.
A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?
There's a new addition to the OEM Information pages for Toyota, Lexus, and Scion. An icon has been added linking you to a page on Toyota's website that allows technicians to take Toyota collision repair training.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Toyota OEM Information, Lexus OEM Information, and/or Scion OEM Information page.
Let's go back to basics with the ever-popular what to do with bumper energy absorbers, crush boxes, and bumper reinforcements.
This article originally appeared in the November/December edition of Fixed Ops Magazine.
Collision repair professionals are no different than any other professional – we are resistant to change. It took many years for repairers to make the switch to “MIG welding” for welding early unibody vehicles. (For this article we’ll use the term gas metal arc welding (GMAW) metal inert gas (MIG), or GMA (MIG)). (More on the reason, later.) It was a technology that was unfamiliar to many and there wasn’t a perceived need for change. History would prove otherwise, as there may not be a collision repair business in the country that doesn’t have a GMA (MIG) welder.
Repair or Replace? – Material Tensile Strength Key to Repairability
Jason Bartanen, I-CAR Director, Industry Technical Relations
The world of steels continues to evolve at a rapid pace and repair professionals need to keep up. In order to perform complete, safe, and quality repairs, it’s imperative to identify the type of material we’re working with, to know what is repairable, and know which options we have for part replacement when straightening is not an option.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
by Jason Bartanen
Ever since the unveiling of the 2015 Ford F-150 at the North American International Auto Show in Detroit in January, the U.S. automotive industry has been buzzing about this game changing, aluminum intensive vehicle.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.
The challenges for vehicle makers to make vehicles safe and strong as well as lightweight have resulted in material variations. Many of today's steel-structured vehicles use steel in the range of 0.70 mm thickness for the outer panels, and a thicker, and in many cases higher strength, steel for the structure. This has resulted in I-CAR revising its Training and Certification: Steel GMA Welding to more accurately reflect the thicknesses of steels being used.
Ever since the requirement of wearing insulated rubber gloves, or lineman's gloves, when working on hybrid electric vehicles was introduced in vehicle service information, there have been questions. Are these really the same gloves worn by those who work with high-voltage power lines? Are these gloves necessary or are they overkill? Are these gloves only used for disabling and enabling the high-voltage? What does the U.S. Occupational Safety and Health Administration (OSHA) say about the use of these gloves?
This article is designed to answer these questions.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Volkswagen's position on this subject.
In case you missed it, Eike Schuppert presented the VW ID.Buzz Body-In-White Construction at Great Designs in Steel 2025.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
A question often asked of the Repairability Technical Support (RTS) team is, "Can heat be used to straighten?" Several OEMs provide steel repairability matrices that provide heating times and temperature limits based on the type of metal being repaired, while other OEMs have restrictions on using heat at all. Let's see what Volkswagen has to say.
When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.
Advanced driver assistance systems (ADAS) have become a prominent part of the collision repair process. With this comes the need to efficiently locate what systems may be on a vehicle, and what calibration requirements to be aware of. To this end, Volkswagen has made some changes to their service information.
High-voltage (HV) vehicles have some special considerations for handling and storing HV batteries and other components. The dangers of HV batteries are potential even after removal which is why certain precautions are needed. Let’s see what Volkswagen has to say.
Park assist sensors are part of the park assist system, just one of many advanced driver assistance systems (ADAS) found on vehicles today. Damaged sensors are typically replaced and may require painting to match the vehicle. Vehicle makers often provide information on the painting of new sensors. Some vehicle makers do not recommend refinishing sensors with minor finish damage because excessive paint thickness may adversely affect the operation of the park assist system. However, other vehicle makers allow refinishing and provide guidelines. Let’s see what Volkswagen has to say.
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"
Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at Volkswagen.
While looking at repair procedures in a body repair manual (BRM) you may notice that symbols are used to indicate specific operations or parts to be used during the repair process. Most BRMs provide a glossary or a chart that explains these symbols.
As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Volkswagen has to say.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Volkswagen has to say.
When looking up a vehicle on an OEM service information website, it is important to know as much about the vehicle as possible. Knowing what features or systems come equipped on a particular vehicle will help in the blueprinting and repair process.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
When looking for information on an OEM service site, one often looks at the service manual or body repair manual. In many cases this is sufficient when performing repairs. However, with vehicles becoming more complex and packed with technology, this may no longer be enough.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
While looking through a Volkswagen body repair manual (BRM), you may notice that there are multiple instances of the same procedure, but with different titles. These titles, or designations, are to ensure the correct procedure is used when repairing the vehicle. This is because one vehicle can be manufactured in multiple ways, and may even use different materials, depending on what country the vehicle is made for. There can even be models for the same region that are built differently.
Repairer Driven News (RDN) released an article on the 2022 Volkswagen Tiguan. The article focuses on new or updated advanced driver assistance systems (ADAS) that change the way the vehicle may be driven.
Did you know that Volkswagen provides a build guide for their vehicles, 1999-present? This guide is an invaluable resource in aiding you make sure you find the correct body repair manual.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2019 Volkswagen Tiguan.
A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Volkswagen say on the subject?
We often receive the Ask I-CAR inquiry: "Does Volkswagen have a position statement on pre- and post-repair system scanning? Do they plan on coming out with one?"
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
It seems everyday concerns about fuel economy and the environment take a grasp on the collision industry. Differing construction materials, fastening methods, and vehicle technology will force many repairers to adapt to new repair methods. According to an article by Repairer Driven News (RDN), the strongest force in vehicles may be electric vehicles.
The I-CAR Repairability Technical Support (RTS) team recently developed a new I-CAR 360 video on the 2018 Volkswagen Atlas. The video provides a 360° tour around the Atlas. Let’s take a look.
In case you missed it, the sixth installment of the I-CAR Collision Reporter - The Recalibrate Issue has been released. What does the recalibrate issue have to offer?
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
On occasion OEMs will make two completely different vehicles with the same nameplate during the same model year. Many times, the outgoing model will have “classic” or “limited” added to the nameplate. The incoming model will hold the original nameplate. If the wrong body repair manual is unknowingly selected, the vehicle may be improperly repaired. As a recent example shows this is the case with the new incoming Volkswagen Tiguan.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2018 Volkswagen Atlas.
One of the top technical inquires received at Ask I-CAR is “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the Volkswagen Tiguan.
Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Volkswagen website.
One of the top technical inquiries received at Ask I-CAR, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Volkswagen Jetta.
Normally the quality of a collision repair technician can be measured by whether or not you can tell they were ever there. Meaning that the damaged vehicle was returned to pre-collision condition. You shouldn’t be able to see welds, mismatched paint, or parts that don’t fit. We want to hide the fact that someone was there. However, sometimes the OEM does not make that possible.
The recent debut of Volkswagen’s redesigned 2019 Jetta brings with it a long list of materials, technology, and safety. Repairer Driven News (RDN) posted an article that dives into the new Jetta.
What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.
A key part of being able to diagnose a problem with advanced driver assistance systems (ADAS) is understanding how the system works. Knowing what is happening inside the system will help you properly diagnose why the system may be failing. This will prevent replacing parts that are not causing the system issue. Let’s take a look at the inner workings of a collision warning and collision braking system.
A key part of being able to diagnose a problem with advanced driver assistance systems (ADAS) is understanding how the system works. Knowing what is happening inside the system will help you properly diagnose why the system may be failing. This will prevent replacing parts that are not causing the system issue. Let’s take a look at the inner workings of an adaptive cruise control system (ACC).
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Volkswagen says.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Volkswagen recommends and where this information can be found.
When a damaged vehicle enters a collision repair facility, many times the repairs require the battery to be disconnected. Operations such as welding, SRS repairs, engine work, and body panels being open for extended periods of time, can all require that the battery be disconnected. At one time the radio presets would be written down before the battery was disconnected and programmed after the battery was reconnected. However, today many OEMs have special precautions or steps that need to be taken when disconnecting the battery. Let’s take a look at what some OEMs require when disconnecting the battery.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?
There's a new addition to the Volkswagen OEM Information page. An icon has been added that will link you to a page containing Volkswagen Position Statements.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Volkswagen OEM Information page.
This article originally appeared in the November/December edition of Fixed Ops Magazine.
Collision repair professionals are no different than any other professional – we are resistant to change. It took many years for repairers to make the switch to “MIG welding” for welding early unibody vehicles. (For this article we’ll use the term gas metal arc welding (GMAW) metal inert gas (MIG), or GMA (MIG)). (More on the reason, later.) It was a technology that was unfamiliar to many and there wasn’t a perceived need for change. History would prove otherwise, as there may not be a collision repair business in the country that doesn’t have a GMA (MIG) welder.
Repair or Replace? – Material Tensile Strength Key to Repairability
Jason Bartanen, I-CAR Director, Industry Technical Relations
The world of steels continues to evolve at a rapid pace and repair professionals need to keep up. In order to perform complete, safe, and quality repairs, it’s imperative to identify the type of material we’re working with, to know what is repairable, and know which options we have for part replacement when straightening is not an option.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
by Jason Bartanen
Ever since the unveiling of the 2015 Ford F-150 at the North American International Auto Show in Detroit in January, the U.S. automotive industry has been buzzing about this game changing, aluminum intensive vehicle.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.
Volvo released a position statement pertaining to Electric Vehicle (EV) Welding. Let’s see what Volvo recommends when welding on an EV.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
High-voltage (HV) vehicles have some special considerations for handling and storing HV batteries and other components. The dangers of HV batteries are potential even after removal which is why certain precautions are needed. Let’s see what Volvo has to say.
Additional Volvo position statements can now be accessed directly from the I-CAR RTS Portal. Let’s take a look at what these position statements include.
Volvo released an updated position statement that covers the subject of scanning and diagnostics. As with many other OEMs who have released similar position statements, Volvo’s statement explains when to scan, what vehicles require scanning, and information that supports their position.
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"
When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
Park assist sensors are part of the park assist system, just one of many advanced driver assistance systems (ADAS) found on vehicles today. Damaged sensors are typically replaced and may require painting to match the vehicle. Vehicle makers often provide information on the painting of new sensors. Some vehicle makers do not recommend refinishing sensors with minor finish damage because excessive paint thickness may adversely affect the operation of the park assist system. However, other vehicle makers allow refinishing and provide guidelines. Let’s see what Volvo has to say.
When performing collision repairs, there are more attachment methods available than ever before. OEMs specify which attachment methods are recommended or required. If a method is not listed as an option, it should not be used.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2018 Volvo S60.
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Volvo say on the subject?
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that if left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Volvo says.
What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
Repairer Driven News (RDN) published an article that provided a Q&A session with I-CAR on safety tips for EVs, specific to hybrid repair. Let’s take a look at this article.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Volvo recommends and where this information can be found.
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Volvo's position on this subject.
A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Volvo OEM Information page.
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.
This article originally appeared in the November/December edition of Fixed Ops Magazine.
Collision repair professionals are no different than any other professional – we are resistant to change. It took many years for repairers to make the switch to “MIG welding” for welding early unibody vehicles. (For this article we’ll use the term gas metal arc welding (GMAW) metal inert gas (MIG), or GMA (MIG)). (More on the reason, later.) It was a technology that was unfamiliar to many and there wasn’t a perceived need for change. History would prove otherwise, as there may not be a collision repair business in the country that doesn’t have a GMA (MIG) welder.
Repair or Replace? – Material Tensile Strength Key to Repairability
Jason Bartanen, I-CAR Director, Industry Technical Relations
The world of steels continues to evolve at a rapid pace and repair professionals need to keep up. In order to perform complete, safe, and quality repairs, it’s imperative to identify the type of material we’re working with, to know what is repairable, and know which options we have for part replacement when straightening is not an option.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
by Jason Bartanen
Ever since the unveiling of the 2015 Ford F-150 at the North American International Auto Show in Detroit in January, the U.S. automotive industry has been buzzing about this game changing, aluminum intensive vehicle.
The OEM Technical Information Matrix has been updated to include Volvo information. The corresponding, Collision Repair Information Availability chart has also been updated on the Volvo-specific OEM Information page.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner convenience. How does this affect repairs? Let’s take a look at what FCA/Stellantis has to say.
Have you had an experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may require special considerations before beginning repairs. Let’s see what FCA/Stellantis has to say.
Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what FCA/Stellantis recommends and where this information can be found.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
Day one of the numerous I-CAR and SCRS interviews and presentations at the 2024 SEMA Show.
I-CAR had a discussion on variations in OEM service parts.
When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.
I-CAR had a discussion on RAM ProMaster hinge pillar repair.
I-CAR had a discussion on vehicle-maker required tools and equipment.
When confronted with a wiring harness repair, we often struggle finding the correct connector and pigtail repair kits. Often a specific connector may be used on multiple applications. If the connector is allowed to be replaced, what resources are available to locate approved wiring connector and pigtail repair kits? Let’s see what is available from FCA/Stellantis.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at the FCA/Stellantis position on this subject.
Some FCA/Stellantis vehicles use active air dams underneath the front bumper cover to improve the aerodynamics of the vehicle. With active air dams, comes some considerations when removing and installing a front bumper cover. Let’s take a look at what FCA/Stellantis has to say.
As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"
As the Repairability Technical Support (RTS) team researches OEMs for one-time-use fastener/part information, we are putting together a series of articles on how and where to locate this information for specific OEMs. Let’s take a look at FCA/Stellantis.
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these procedures. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.
When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The FCA/Stellantis Non-Structural Sheet Metal Repair guide is a document that provides additional information for when a non-structural repair is needed but not specified in the main body repair manual (BRM). Let’s take a look at what this document can help you with.
As you may know, FCA/Stellantis has removed the body repair manuals and Reference Guides from their free website www.moparrepairconnect.com.
FCA/Stellantis has updated their stellantisiop.com service and repair information pay site.
Fiat Chrysler Automobiles (FCA) and the French PSA Group has merged to become the vehicle maker Stellantis.
FCA/Stellantis released a position statement related to steering system inspection and part replacement after a collision.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what FCA/Stellantis has to say.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
While researching body repair manuals (BRM) and service manuals, we're creating OEM-specific articles for additional information needed when repair planning. The goal of these articles is to help repairers create a more complete and accurate repair plan. One key aspect of repair planning is being aware of the advanced driver assistance systems (ADAS) equipped on the vehicle. Let’s take a closer look at FCA/Stellantis.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option. Let’s take a closer look at FCA/Stellantis.
Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at FCA/Stellantis.
Vehicle makers may group their body repair manuals (BRM) in several different ways. Sometimes the BRMs are grouped by a year range, some are listed as VIN specific, and others are arranged by a body code. Let’s take a look at FCA/Stellantis to see how they group their BRMs.
While doing research on FCA/Stellantis for the RTS OEM Calibration Requirements Search, the RTS team noticed on some of the ADAS, there is a procedure called a “PROXI alignment”. We have researched what this means in order to give you clarity, in the event you see this procedure mentioned in the service manual.
FCA/Stellantis has released a position statement on the use of non-OEM glass. The Authentic Mopar Glass Replacement position statement can be found on both the free and the paid websites.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what FCA/Stellantis has to say.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently we had a technical inquiry that asked if FCA/Stellantis allows park assist sensors to be refinished.
Usage of adhesives, foams, and seam sealers has skyrocketed in recent years. Consumers demand their vehicles to be quieter, stronger, and last longer than ever before. With so much use of these materials, it can get confusing to figure out what material goes where, especially when looking at a diagram or a list of the required steps.
Stringent crash test ratings and fuel economy standards are making OEMs get creative with strengthening vehicles while maintaining or even lessening overall weight. Different materials are being used along with adding additional reinforcements. If you have repaired recent model year FCA/Stellantis vehicles, you may have noticed the usage of composite reinforcements.
Weight-saving aluminum is being used more and more on vehicles to aid in fuel economy. There has been a learning curve for collision technicians to be able to adapt to repairing aluminum. Also, with aluminum comes a form of oxidation that typically appears near the panel flanges. FCA/Stellantis addresses this issue and how to fix it in a recently released Collision Bulletin.
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.
The OEM Information pages continue to grow, here is one of the new features for this area of the RTS portal.
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2018 Jeep Wrangler (JL).
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2018 Chrysler Pacifica.
Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the FCA/Stellantis website.
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
Customer satisfaction is a major contributing factor to what goes into a new vehicle. One of the biggest demands from customers is a quiet passenger compartment. There are different ways of achieving a quiet cabin, like sound deadener pads, acoustic windshields, and specifically placed speakers that cancel noise. One method that is seen on every modern vehicle is noise vibration and harshness (NVH) foam.
The RTS team frequently receives inquiries on the sectioning and/or replacement of welded-on panels on FCA/Stellantis vehicles. The questions boil down to, what do you do when there isn’t a procedure available? Let’s revisit the FCA/Stellantis Collision Bulletin that addresses this.
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what FCA/Stellantis says.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
FCA/Stellantis has released a position statement related to pre- and post-repair system scanning.
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
They may look the same on the outside, but they’re not on the inside. Did you know that in 2015, RAM updated the 1500 (DS) with modifications, reinforcement additions, and structural adhesive to improve collision impact performance?
FCA/Stellantis has updated the web address of the repair information website to stellantisiop.com. This new website changes how to find the collision repair information you need.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the videos on the following OEM pages:
We've added the Safety Certification and Tire Pressure Label Replacement Guidelines Collision Bulletin from FCA/Stellantis that addresses safety certification and tire pressure label replacement guidelines.
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts, but Chrysler, Dodge, Jeep, and RAM keep it pretty basic.
I-CAR recognizes minimum driveaway time for urethane adhesive. This is a time specification that the glass industry has agreed on when a vehicle that has had a stationary glass replacement can be released to the customer. It is when the adhesive has achieved enough strength to pass Federal Motor Vehicle Safety Standards (FMVSS) 212, windshield retention, and 208, occupant protection.
We've added the Carbon Fiber Monocoque Repairs Collision Bulletin from FCA/Stellantis that addresses carbon fiber repairs to the monocoque of the 2015 Alfa Romeo 4C.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
So you've got a Chrysler sitting in your repair facility and a service part, but no installation procedure. What do you do? On any other steel vehicle, you would duplicate the original attachment method and plug welds are ok, but not a Chrysler.
Did you know that in 2011, the Chrysler Group (FCA/Stellantis) published a position statement that identifies that parts should be installed in their entirety unless there is a procedure? This is applicable to all lines including Chrysler, Jeep, Dodge, Ram, Fiat, and SRT.
Vehicle makers each have their own way of organizing their repair information. The names of the materials and even the names of different parts of vehicles may vary.
I-CAR has been emphasizing the importance of three-dimensional measuring since its founding in 1979, but is it really required to repair a vehicle? After all, three-dimensional measuring systems are considerably more expensive compared to the much more affordable tape measure or tram gauge (see Figure 1).
There has been a longstanding recommendation to apply epoxy primer, as well as anti-corrosion compound, on the inside of rails and pillars and rocker panels as a last step for structural repairs. Going back as far as the July/August 1988 I-CAR Advantage, in the article "Restoring Corrosion Protection," is the following step for providing corrosion protection to enclosed interior surfaces: "Apply primer. Two-part epoxy recommended. Then apply anti-corrosion compound." The reason given, is that on areas where the coatings have been entirely removed, this is a two-step process that is replacing the two original coatings, zinc and E-coat.
