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The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner convenience. How does this affect repairs? Let’s take a look at what FCA/Stellantis has to say.
Have you had an experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may require special considerations before beginning repairs. Let’s see what FCA/Stellantis has to say.
Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what FCA/Stellantis recommends and where this information can be found.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
Day one of the numerous I-CAR and SCRS interviews and presentations at the 2024 SEMA Show.
I-CAR had a discussion on variations in OEM service parts.
When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.
I-CAR had a discussion on RAM ProMaster hinge pillar repair.
I-CAR had a discussion on vehicle-maker required tools and equipment.
When confronted with a wiring harness repair, we often struggle finding the correct connector and pigtail repair kits. Often a specific connector may be used on multiple applications. If the connector is allowed to be replaced, what resources are available to locate approved wiring connector and pigtail repair kits? Let’s see what is available from FCA/Stellantis.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at the FCA/Stellantis position on this subject.
FCA/Stellantis has updated the position statement that provides the requirements for the use of heat when straightening.
What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.
Some FCA/Stellantis vehicles use active air dams underneath the front bumper cover to improve the aerodynamics of the vehicle. With active air dams, comes some considerations when removing and installing a front bumper cover. Let’s take a look at what FCA/Stellantis has to say.
As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"
As the Repairability Technical Support (RTS) team researches OEMs for one-time-use fastener/part information, we are putting together a series of articles on how and where to locate this information for specific OEMs. Let’s take a look at FCA/Stellantis.
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these procedures. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.
When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The FCA/Stellantis Non-Structural Sheet Metal Repair guide is a document that provides additional information for when a non-structural repair is needed but not specified in the main body repair manual (BRM). Let’s take a look at what this document can help you with.
As you may know, FCA/Stellantis has removed the body repair manuals and Reference Guides from their free website www.moparrepairconnect.com.
FCA/Stellantis has updated their stellantisiop.com service and repair information pay site.
Fiat Chrysler Automobiles (FCA) and the French PSA Group has merged to become the vehicle maker Stellantis.
FCA/Stellantis released a position statement related to steering system inspection and part replacement after a collision.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what FCA/Stellantis has to say.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
While researching body repair manuals (BRM) and service manuals, we're creating OEM-specific articles for additional information needed when repair planning. The goal of these articles is to help repairers create a more complete and accurate repair plan. One key aspect of repair planning is being aware of the advanced driver assistance systems (ADAS) equipped on the vehicle. Let’s take a closer look at FCA/Stellantis.
Repairer Driven News (RDN) released an article on the 2021 Jeep Wrangler 4xe plug-in hybrid which features up to 25 miles of pure electric driving and all power modes available when shifted into 4 low.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option. Let’s take a closer look at FCA/Stellantis.
Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at FCA/Stellantis.
Vehicle makers may group their body repair manuals (BRM) in several different ways. Sometimes the BRMs are grouped by a year range, some are listed as VIN specific, and others are arranged by a body code. Let’s take a look at FCA/Stellantis to see how they group their BRMs.
While doing research on FCA/Stellantis for the RTS OEM Calibration Requirements Search, the RTS team noticed on some of the ADAS, there is a procedure called a “PROXI alignment”. We have researched what this means in order to give you clarity, in the event you see this procedure mentioned in the service manual.
FCA/Stellantis has released a position statement on the use of non-OEM glass. The Authentic Mopar Glass Replacement position statement can be found on both the free and the paid websites.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what FCA/Stellantis has to say.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently we had a technical inquiry that asked if FCA/Stellantis allows park assist sensors to be refinished.
Usage of adhesives, foams, and seam sealers has skyrocketed in recent years. Consumers demand their vehicles to be quieter, stronger, and last longer than ever before. With so much use of these materials, it can get confusing to figure out what material goes where, especially when looking at a diagram or a list of the required steps.
Stringent crash test ratings and fuel economy standards are making OEMs get creative with strengthening vehicles while maintaining or even lessening overall weight. Different materials are being used along with adding additional reinforcements. If you have repaired recent model year FCA/Stellantis vehicles, you may have noticed the usage of composite reinforcements.
Weight-saving aluminum is being used more and more on vehicles to aid in fuel economy. There has been a learning curve for collision technicians to be able to adapt to repairing aluminum. Also, with aluminum comes a form of oxidation that typically appears near the panel flanges. FCA/Stellantis addresses this issue and how to fix it in a recently released Collision Bulletin.
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2018 Fiat 124 Spider.
The I-CAR Repairability Technical Support (RTS) team recently developed a new I-CAR 360 video on the 2018 Jeep Wrangler. The video provides a 360° tour around the Wrangler. Let’s take a look.
Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the FCA/Stellantis website.
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
An article by Repairer Driven News (RDN) talks about a the all new RAM 1500.
An article by Repairer Driven News (RDN) talks about the materials used on the 2019 RAM 1500.
Customer satisfaction is a major contributing factor to what goes into a new vehicle. One of the biggest demands from customers is a quiet passenger compartment. There are different ways of achieving a quiet cabin, like sound deadener pads, acoustic windshields, and specifically placed speakers that cancel noise. One method that is seen on every modern vehicle is noise vibration and harshness (NVH) foam.
The RTS team frequently receives inquiries on the sectioning and/or replacement of welded-on panels on FCA/Stellantis vehicles. The questions boil down to, what do you do when there isn’t a procedure available? Let’s revisit the FCA/Stellantis Collision Bulletin that addresses this.
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what FCA/Stellantis says.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
FCA/Stellantis has released a position statement related to pre- and post-repair system scanning.
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
They may look the same on the outside, but they’re not on the inside. Did you know that in 2015, RAM updated the 1500 (DS) with modifications, reinforcement additions, and structural adhesive to improve collision impact performance?
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.
FCA/Stellantis has updated the web address of the repair information website to stellantisiop.com. This new website changes how to find the collision repair information you need.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the videos on the following OEM pages:
We've added the Safety Certification and Tire Pressure Label Replacement Guidelines Collision Bulletin from FCA/Stellantis that addresses safety certification and tire pressure label replacement guidelines.
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts, but Chrysler, Dodge, Jeep, and RAM keep it pretty basic.
I-CAR recognizes minimum driveaway time for urethane adhesive. This is a time specification that the glass industry has agreed on when a vehicle that has had a stationary glass replacement can be released to the customer. It is when the adhesive has achieved enough strength to pass Federal Motor Vehicle Safety Standards (FMVSS) 212, windshield retention, and 208, occupant protection.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
So you've got a Chrysler sitting in your repair facility and a service part, but no installation procedure. What do you do? On any other steel vehicle, you would duplicate the original attachment method and plug welds are ok, but not a Chrysler.
Did you know that in 2011, the Chrysler Group (FCA/Stellantis) published a position statement that identifies that parts should be installed in their entirety unless there is a procedure? This is applicable to all lines including Chrysler, Jeep, Dodge, Ram, Fiat, and SRT.
Vehicle makers each have their own way of organizing their repair information. The names of the materials and even the names of different parts of vehicles may vary.
I-CAR has been emphasizing the importance of three-dimensional measuring since its founding in 1979, but is it really required to repair a vehicle? After all, three-dimensional measuring systems are considerably more expensive compared to the much more affordable tape measure or tram gauge (see Figure 1).
There has been a longstanding recommendation to apply epoxy primer, as well as anti-corrosion compound, on the inside of rails and pillars and rocker panels as a last step for structural repairs. Going back as far as the July/August 1988 I-CAR Advantage, in the article "Restoring Corrosion Protection," is the following step for providing corrosion protection to enclosed interior surfaces: "Apply primer. Two-part epoxy recommended. Then apply anti-corrosion compound." The reason given, is that on areas where the coatings have been entirely removed, this is a two-step process that is replacing the two original coatings, zinc and E-coat.
I-CAR had a discussion on 2020-2025 Ford Explorer rear rail sectioning.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Ford's and Lincoln's position on this subject.
Have you had the experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may require special considerations before beginning repairs. Let's see what Ford/Lincoln has to say?
The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner convenience. How does this affect repairs? Let’s take a look at what Ford/Lincoln has to offer.
Ford has released the second installment of their On Target publication for 2025.
We are often asked, “What do I do if there isn’t a procedure to replace a service part?” Let’s see what Ford/Lincoln says.
We are often asked, “Can I section this panel?” Let’s take a look at Ford/Lincoln vehicles and sectioning the rocker panel reinforcement.
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that, left untreated, leads to corrosion and potentially a repair failure. However, certain precautions can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Ford/Lincoln says.
Ford has released the first installment of their On Target publication for 2024.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We’ve had technical inquiries about passenger compartment reinforcement sectioning on Ford/Lincoln vehicles.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at operation checks for Ford/Lincoln park assist sensors.
Ford has released the fourth installment of their On Target publication for 2024.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
Day three of the numerous I-CAR and SCRS interviews and presentations at the 2024 SEMA Show.
Ford has released the third installment of their On Target publication for 2024.
I-CAR had a discussion on variations in OEM service parts.
Ford has released the second installment of their On Target publication for 2024.
Ford and Mercedes-Benz vehicles offer an optional inflatable seat belt for rear outward passengers. This unique safety feature presents challenges when installing a child car seat. Let’s see where to locate information.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that asked for clarification on repairing cosmetic/exterior aluminum panels on Ford and Lincoln vehicles.
I-CAR has developed courses for the Ford Mustang Mach-E, a general collision repair overview and a course that covers electromechanical repair.
When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.
Ford has released the first installment of their On Target publication for 2024.
When confronted with a wiring harness repair we often struggle finding the correct connector and pigtail repair kits. Often a specific connector may be used on multiple applications. If the connector is allowed to be replaced, what resources are available to locate approved wiring connector and pigtail repair kits? Let’s see what is available from Ford and Lincoln.
Ford has released the fourth installment of their On Target publication for 2023.
I-CAR had a discussion on vehicle-maker required tools and equipment.
Day three of the numerous I-CAR and SCRS interviews and presentations at the 2023 SEMA Show.
Ford has released the third installment of their On Target publication for 2023.
I-CAR had a discussion on Ford structural sectioning guidelines.
Sometimes seeing is understanding, that’s why I-CAR's technical team created the Just in Time video series to guide you through a variety of collision repair topics from ADAS and EVs to repair tips and tricks. These videos enable you to, in less than 5 minutes, learn something new. Let’s check out a feature on the Ford Mach-E.
Ford has released the second installment of their On Target publication for 2023.
I-CAR had a discussion on Ford/Lincoln exterior panel sectioning guidelines.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. A common question when it comes to the 2015-present Ford F-150 is the repairability of the running board mounting location. Specifically, when the stud is torn out of the inner rocker panel (see Figure 1). We reached out to Ford for clarification.
Ford has a website that provides information tailored to the collision repair industry. It can be another resource for locating information. What kind of information does Ford publish here? Let’s take a look.
When repairing Ford/Lincoln high-voltage (HV) vehicles, many Workshop manuals provide a precaution to remove the charge port light ring before baking the vehicle in a paint booth above a certain temperature.
While many have noticed that advanced driver assistance systems (ADAS) are showing up on vehicles, there still is confusion on what is required of these systems after a collision occurs. The Ask I-CAR team frequently gets questions in regard to calibration of ADAS. Many of these questions can be answered simply by searching the OEM Calibration Requirements Search. However, there are some questions that may need more details than the calibration search provides. Let’s take a look at the 2021 Ford F-150 ADAS.
Ford has released the first installment of their On Target publication for 2023.
Ford has released the fourth installment of their On Target publication for 2022.
I-CAR has developed courses that overview several features on the 2021 Ford Explorer, as well as repairability.
I-CAR had a discussion on the Ford F-150 Lightning.
I-CAR had a discussion on the Ford Mustang Mach-E Emergency Response Guide.
Ford has released the third installment of their On Target publication for 2022.
I-CAR had a discussion with industry experts on replacing an F-150 outer box side.
Ford has released the second installment of their On Target publication for 2022.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Ford/Lincoln.
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.
Repairer Driven News (RDN) released an article highlighting the certified glass network for Ford and Lincoln vehicles.
Ford has released the first installment of their On Target publication for 2022.
The I-CAR Repairability Technical Support (RTS) team recently developed a new I-CAR 360 video on the 2021 Ford Explorer Hybrid. The video provides a 360° tour around the Explorer. Let’s take a look.
As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.
Ford/Lincoln have a document that covers inspections on a high-voltage (HV) vehicle. This job aid provides an “overview of warnings and cautions needed and acceptable/not acceptable damage, as described in this document.”
Ford/Lincoln has a document that covers advanced driver assistance system (ADAS) information. The document provides an overview of all ADAS and components in one convenient location.
Ford has released the fourth installment of their On Target publication for 2021. Features of this issue include an article on the 2020 Ford Explorer and Lincoln Navigator front subframe.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Ford/Lincoln has to say.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently, we had a technical inquiry on a 2012 Ford F-150 outer box side replacement. Clarification was requested whether adhesives other than what is specified in Workshop manual can be used.
I-CAR had numerous presentations at the 2021 SEMA show. One of these presentations focuses on Ford and Lincoln repair information and sectioning aluminum components.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that asked for clarification on if service parts can be disassembled for installation. We reached out to Ford/Lincoln for clarification.
When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these procedures. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles. Let’s see where you can find Ford/Lincoln-approved tool information.
Ford has released the third installment of their On Target publication for 2021. Features of this issue include information about upgraded diagnostic equipment and software, and much more.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that asked for clarification on repairing aluminum parts or assemblies with adhesively bonded joints on Ford/Lincoln vehicles.
We have had many inquiries about steel and aluminum outer uniside sectioning on Ford and Lincoln vehicles. To find the answers you need, let’s look at the Ford/Lincoln repair information.
When performing collision repairs, there are more attachment methods available than ever before. OEMs specify which attachment methods are recommended or required. If a method is not listed as an option, it should not be used.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
Ford has released the second installment of their On Target publication for 2021.
Repairer Driven News (RDN) released an article on the Ford Maverick truck that is to go on sale fall of 2021. The truck comes standard as a hybrid but can be upgraded to a gasoline engine only powertrain.
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"
Ford/Lincoln released position statements on May 3rd, 2021, about repairing bumper covers on vehicles with advanced driver assistance systems (ADAS).
A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Ford/Lincoln say on the subject?
Service information sites are the standard on accessing repair and other vehicle information. Often these websites make minor upgrades or changes to navigating or otherwise using the site, but typically nothing that changes the information available on a particular vehicle.
However, on occasion, a service information website adds a feature that makes a difference in information available for the late-model vehicle being researched. Let’s take a look at the filtering features on the Ford/Lincoln website.
Ford has released the first installment of their On Target publication for 2021. Features of this issue include an article on 2021 Ford Bronco vehicle construction, which identifies the type of steel that specific body parts are made from.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
Ford has released a video on updated procedures for 2015-2020 F-150 outer box side replacement. It is important to know that these updated procedures apply ONLY to the F-150 and not to Super Duty trucks.
Ford has an exciting new update available for the Ford F-150 outer box side replacement and the attachment methods allowed.
Ford has released the fourth installment of their On Target publication for 2020. Features of this issue include an article on Ford supplemental restraints system (SRS), an overview of Ford blind spot information system (BLIS) Technology, and a continued look at the Ford lane keeping system. Also covered is a 2020 Lincoln Aviator/Ford Explorer frame assembly overview, construction material details for the 2020 Lincoln Corsair dash panel and front fenders, a look inside the industry, and a truly unprecedented year in review.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
Ford has released the third installment of their On Target publication for 2020. Features of this issue include an article on Ford joining other OEMs to help fight counterfeit parts, an in-depth look on the proper use of a file belt sander when removing spot welds, and an overview of the 2021 Bronco and the redesigned 2021 F-150.
Since hybrid and electric vehicles first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
Repairer Driven News (RDN) released an article specifically covering the repair of the aluminum bodied F-150. The article focuses on misconceptions, or bad information that is widespread throughout the industry regarding rivets, and the rocker panel reinforcement.
Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at the 2019 Ford Transit side panel repair video.
Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at Ford/Lincoln.
Ford has released the second installment of their On Target publication for 2020. Features of this issue include an in-depth article on Ford’s position statement on the use of non-OEM structural rivets and glass. Information on the approved bonding adhesives for carbon fiber repairs on the Ford GT, and a continuation of the breakdown of the materials used in the construction of the 2020 Lincoln Corsair are also highlighted.
As advanced driver assistance systems (ADAS) are now commonplace and becoming available on even entry level models. Having information on ADAS, and when calibration is required for these systems is more important than ever.
Repairer Driven News (RDN) released an article on the 2021 Ford F-150. The article focuses on the available hybrid powertrain known as PowerBoost. This system will give an estimated 700-mile driving range.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system (SRS) circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option. Let’s take a closer look at Ford/Lincoln.
Ford/Lincoln has released a position statement on the use of non-OEM glass on their vehicles.
Ford/Lincoln has released a position statement on the use of non-OEM structural rivets on their vehicles.
A question often asked of the Repairability Technical Support (RTS) team is, "Can heat be used to straighten?" Several OEMs provide steel repairability matrices that provide heating times and temperature limits based on the type of metal being repaired, while other OEMs have restrictions on using heat at all. Let’s see what Ford/Lincoln has to say.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Ford/Lincoln module programming.
While researching body repair manuals (BRM) and service manuals, we're creating OEM-specific articles for additional information needed when repair planning. The goal of these articles is to help repairers create a more complete and accurate repair plan. One key aspect of repair planning is being aware of the advanced driver assistance systems (ADAS) equipped on the vehicle. Let’s take a closer look at two examples from Ford/Lincoln.
Ford/Lincoln has released two documents in regard to disinfecting for protection against the Coronavirus.
Ford has released the first installment of their On Target publication for 2020. Features of this issue include an in-depth article on the repair of the 2019 Ford Transit side panel. A continuation of their series on proper vehicle diagnostic methods, and a breakdown of the materials used in the construction of the 2020 Lincoln Corsair.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently, we had a technical inquiry that asked for clarification on noise, vibration, and harshness (NVH) foam replacement on a fender.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Ford/Lincoln’s adaptive lighting systems.
Ford has released the fourth installment of their On Target publication for 2019. Features of this issue include an overview of the 2019 Ford Ranger A-pillar reinforcement replacement, and how to identify Ford OEM glass.
Ford released a video about their fixed glass replacement. The video touches on key areas of glass removal and replacement. This is only an overview, and the vehicle-specific Workshop manual should always be referenced for glass procedures.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Ford/Lincoln has to say.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently, we had a technical inquiry that asked for clarification on what the panel overlap measurement should be if not specified in the Workshop manual when using squeeze-type resistance spot welding.
Ford and Lincoln vehicles now come with many advanced driver assistance systems (ADAS). The ADAS Collision Report video goes into detail about these systems, and how important it is that they’re repaired and calibrated correctly.
The 2020 model year vehicles are starting to roll off the assembly line and into showrooms. The I-CAR course, Vehicle Technology And Trends 2020, covers the technology, model releases, and trends. Keeping up-to-date on the 2020 models and features is vital to the blueprinting and repair process.
Ford has released the third installment of their On Target publication for 2019. Features of this issue include an overview of the 2019 Ford F-150 Lane Keeping System, 2020 Ford Explorer vehicle-specific body construction, and highlights of the all-new 2020 Ford Escape.
Ford recently updated the information on their fixed glass procedures in regard to fixed glass with adhesive moldings.
Previously, the Ford On Target: 2019 Volume 2 stated that any stationary glass with adhesive moldings must be discarded, and a new glass installed. Ford has revised the Ford On Target 2019: Volume 2 with new information on replacing fixed glass with adhesive moldings. It now states:
While many have noticed that advanced driver assistance systems (ADAS), are showing up on vehicles, there still is confusion on what is required of these systems after a collision occurs. The Ask I-CAR team frequently get questions in regard to calibration of ADAS. Many of these questions can be answered simply by searching the OEM Calibration Requirements Search. However, there are some questions that may need more details than the calibration search provides. Let’s take a look at the 2019 Ford Explorer ADAS.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently we had a technical inquiry that asked how to replace the laser weld on the A-Pillar of a 2013 Ford Fusion.
Ford’s redesigned 2020 Escape utilizes much more boron steel in the structure, it has been described as a "plentiful" amount. In addition to the boron usage, a long martensitic ultra-high strength steel tube goes from the A-pillar to the C-pillar. An article published by Repairer Driven News (RDN) goes into more detail.
Ford has released the second installment of their On Target publication for 2019. Features of this issue include 2019 Ford Ranger A-pillar outer panel removal guidelines, and 2019 legislative updates on State bills regarding OEM procedures. You will also find additional information about I-CAR and Ford collaborations, which highlights collision repair workshops and a schedule for the workshops.
Ford’s 2020 Escape has been fully redesigned and is loaded with technology that collision repairers need to be aware of. This include different material usage, multiple powertrain options, and tons of advanced driver assistance systems (ADAS). Let’s check out this update to the Escape.
The I-CAR Repairability Technical Support (RTS) team recently developed a new I-CAR 360 video on the 2019 Ford/Lincoln Expedition/Navigator. The video provides a 360 tour around the aluminum bodied Expedition/Navigator.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently we had a technical inquiry that asked about NVH pad replacement on aluminum Ford F-Series pickups.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2019 Ford F-150.
Ford has released the first installment of their On Target publication for 2019. Features of the issue include collision repair procedures for the 2019 Ford Ranger front fender apron repair.
When welding a replacement panel on a vehicle, it is important to know how many welds should be placed along the panel. When it comes to panel replacement on a Ford or Lincoln vehicle, the number of welds shown in a replacement procedure is not necessarily the number of welds that should be made on the vehicle being repaired.
There are several videos available from Ford that gives a brief overview of the repairability of new models. The newest video is on the all new 2019 Ford Ranger.
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2018 Ford Expedition.
All of the advancements in vehicle technology in recent years have led to Ford and Lincoln position statements on pre- and post-repair scanning. Let’s take a look at the guidelines laid out by Ford/Lincoln on this subject.
Ford has released the third installment of their On Target publication for 2018. Features of the issue include highlights of the 2019 Ford Ranger, aluminum rivet bonding techniques, and part 2 of roof replacement procedure on a 2018 Ford F-150. Let’s take a look at this edition.
One of the top technical inquiries received at Ask I-CAR is, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Ford C-MAX Hybrid.
Ford has released the second installment of their On Target publication for 2018. Let’s take a look at this edition.
Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Ford/Lincoln website.
One of the top technical inquiries received at Ask I-CAR is “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Ford F-150.
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
Ford has released the first installment of their On Target publication for 2018. Features of the issue include collision repair options for the new Expedition and Navigator, highlights of the new Ford EcoSport, information on the new Ford Ranger, and repair procedures for both the EcoSport and the Continental. Let’s take a look at this edition.
Ford and Lincoln updated their position statements. The updated position statements are available on the RTS portal under the OEM Information tab. Let’s take a look at what’s changed.
What does Ford say about sectioning the cab floor and reinforcements on a 2015-2020 Ford F-150?
It’s auto show time and the highly anticipated Ford Ranger was shown off at the North American Auto Show. Some, but not all, details have been released on the Ranger. Repairer Driven News (RDN) published an article with some of the available details on the new midsize truck.
One of the top technical inquiries received at Ask I-CAR, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Ford Explorer.
Ford has updated their Recommended Steel Repairability Matrix.
Ford has released the third installment of their On Target publication for 2017. Features of the issue include the introduction of the new Expedition and Navigator, highlights of the Lincoln Continental, and a fixed glass removal procedure. Let’s take a look at this this edition.
Recently, we caught up with scan tool expert Steve Zack, Bosch Technical Instructor, to learn more about calibration requirements for forward-facing cameras and sensors. To learn more about our conversation with Steve, check out this great video.
Remember how much time was spent trying to figure out why a newly repaired Ford vehicle wouldn’t start? Then only to find out that someone bumped the Ford Inertia Fuel Shutoff Switch during reassembly. You might have noticed that those switches, with the red button have disappeared. Let’s take a look at what happened to them.
Many of the 2015-2020 Ford F-150s come with factory installed running boards. If you have had to replace the inner rocker panel lately, you may have noticed that the replacement inner rocker panel was missing hardware to install the running board after replacement. So, we reached out to our contacts at Ford to find the answer to this problem.
Ford has released the second installment of their On Target publication for 2017. Features of this volume include repair procedures, future technologies, and replacement parts availability. Let’s take a look at this issue of On Target.
What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
Ford has released the first installment of their On Target publication for 2017. Features of this issue include how Ford has made the 2017 Super Duty an all-aluminum body over a steel frame, following suit of the F-150. The article describes many of the specs and features of the new model. Ford also has shared an outline for removing the B-Pillar Outer Panel. Let’s take a look at this procedure.
Ford has released the first installment of their On Target publication for 2017. One of the articles discusses the construction and repairability of the frame on the 2017 Super Duty. Ford has made the 2017 Super Duty an all-aluminum body, over a steel frame following suit of the F-150. With mixed materials, special considerations need to be taken with the frame construction. The article describes what materials the frame is comprised of, and how it is constructed. Also, what parts are available for repairing the frame after a collision. Let’s take a look at the new Super Duty frame.
A hot topic question that the ASK I-CAR team has been repeatedly asked, “Does Ford have an approved sectioning procedure for the outer quarter panel that does not require the removal of the roof panel?” We now have the answer!
Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Ford/Lincoln recommends and where this information can be found.
For those of you that weren’t able to attend the 2016 SEMA show there was a live demonstration on replacing the aluminum box side on the Ford F-150. But luckily Collision Hub’s cameras were rolling. Let’s take a look at the video.
Ford has released the third installment of their On Target publication for 2016.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
When it comes to selecting your next piece of welding equipment, there are many different choices. Let’s take a look at how you can choose wisely for your repair facility.
The Ask I-CAR team continues to field calls stating: “I was sent the wrong rivets.”
As OEMs continue to evolve the joining technologies used for new steel, aluminum, carbon fiber, and mixed material vehicles, I-CAR often gets questions of “what does this mean for the collision repair industry?”
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
Ford has released the first installment of their On Target publication for 2016.
Ford/Lincoln has updated their www.motorcraftservice.com service and repair information website. This update to the website changes how to find the collision repair information you need.
Article originally appeared in Repairer Driven News on December 17, 2015
By Steve Marks
Would you ever attempt to repair a late-model collision-damaged vehicle without three-dimensional measuring? Of course you wouldn’t. Without measuring, it isn’t possible to determine the extent of damage, or to identify hidden damage – which can impact the safety of drivers and passengers in future accidents.
Yet, every day, many vehicles are returned to owners with hidden damage because according to technicians, “There isn’t a warning lamp illuminated on the dash.”
Ford has issued a recall on the 2015 Ford F-150 adaptive cruise control (ACC) system. Let's take a look at how this may affect your customers and prevent a potential comeback.
On the new Ford F-150, lane keep assist is an available option. With any of the advanced vehicle safety systems, one of the most important things to know is how to identify the system is on the vehicle at the repair facility. Once identified, information is needed on when calibration is required and what tools and equipment are needed to perform the calibration. Let's take a look at the lane keep assist system on the 2015 Ford F-150.
A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?
The I-CAR Repairability Technical Support (RTS) team recently developed a new video concept and we’re looking for your feedback. The concept videos provide a 360 tour around a late model, popular vehicle; the first being the 2015-2020 Ford F-150. The videos are designed to inform collision repair professionals of potential items you may encounter when an unfamiliar, new vehicle arrives at your facility. The goal of the videos is not to teach 'how' to repair, but to heighten your awareness that special tools, equipment, and training may be required.
Recently, two collision repair diagnostic experts suggested that 70% of today’s collision damaged vehicles require some type of diagnostic work. That’s a lot of vehicles! So it comes as no surprise that I-CAR has received a number of Ask I-CAR inquiries asking when collision repair diagnostics are required.
While you’ve undoubtedly heard about the Ford F-150 and its aluminum-intensive unitized body, did you know that the frame construction material remains steel? Similar to its aluminum body, the frame has also been redesigned.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Ford OEM Information and/or Lincoln OEM Information page.
Ford has released the first installment of their On Target publication for 2015.
This article originally appeared in the November/December edition of Fixed Ops Magazine.
Collision repair professionals are no different than any other professional – we are resistant to change. It took many years for repairers to make the switch to “MIG welding” for welding early unibody vehicles. (For this article we’ll use the term gas metal arc welding (GMAW) metal inert gas (MIG), or GMA (MIG)). (More on the reason, later.) It was a technology that was unfamiliar to many and there wasn’t a perceived need for change. History would prove otherwise, as there may not be a collision repair business in the country that doesn’t have a GMA (MIG) welder.
On November 11, 2014, Ford announced that the 2015 Ford F-150 production has begun for delivery this month. It's been a month, have you seen one yet?
FAQ: What tools and equipment do I need to repair the new Ford F-150?
ANSWER: There are a wide variety of options available and you need to asses what will work for your shop.
I-CAR recognizes minimum driveaway time for urethane adhesive. This is a time specification that the glass industry has agreed on when a vehicle that has had a stationary glass replacement can be released to the customer. It is when the adhesive has achieved enough strength to pass Federal Motor Vehicle Safety Standards (FMVSS) 212, windshield retention, and 208, occupant protection.
Repair or Replace? – Material Tensile Strength Key to Repairability
Jason Bartanen, I-CAR Director, Industry Technical Relations
The world of steels continues to evolve at a rapid pace and repair professionals need to keep up. In order to perform complete, safe, and quality repairs, it’s imperative to identify the type of material we’re working with, to know what is repairable, and know which options we have for part replacement when straightening is not an option.
Ford has released the second installment of their On Target publication for 2014.
You may or may not have read them, so here's your chance to catch up! Archived issues of the Ford On Target publication from 2013 are now available.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
by Jason Bartanen
Ever since the unveiling of the 2015 Ford F-150 at the North American International Auto Show in Detroit in January, the U.S. automotive industry has been buzzing about this game changing, aluminum intensive vehicle.
Earlier this year, at Great Designs in Steel 2014, Ford shared details about the construction of the 2015 Ford Mustang. The 2015 Mustang will use a variety of different steels, from mild to ultra-high-strength (UHSS), throughout the vehicle structure.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
In your recent pursuit of late-model Ford sectioning information, you've scanned past the term "lap-joint backer plate" in their body repair manuals. Wait a minute, pause, rewind, what is a lap-joint backer plate and how do you make that?
"NOTE: The following steps provide a general guideline for replacement of body structure components. Refer to exploded views for specific component and assembly information." Additionally Ford says "Where possible, create a backer piece using a portion of the old panel. This will create a stronger joint."
Carbon fiber is being used on many late-model vehicles and has become a buzzword in the industry. This article answers some questions you may have been wondering about on the use and repair of carbon fiber.
by Jason Bartanen
We've seen a lot of changes in vehicle technology over the years. With each of these changes come new challenges and new opportunities. When the unibody vehicle was introduced, repair professionals were required to change their approach to collision repair, from damage analysis through the repair process. With the introduction of GMA (MIG) welding, additional requirements for repairs included new training and equipment. And passive restraints systems presented a completely different type of challenge, involving electronics and diagnostics.
To help the industry be better prepared for repairing new vehicles, I-CAR has updated the Training and Certification: Steel Sectioning. With the changes to vehicles happening daily from new materials, thinner materials, new technologies, and new repair procedures, collision repair technicians have had to update their skills to repair the new vehicles.
Beginning with the 2009 model year Ford F-150, the cab body mount bolts are secured with a cage nut. The cage nut is held in position inside a cage nut retainer that is attached to the inside of a floor crossmember. The crossmember is attached to the underside of the floor pan, which creates an enclosure for the cage nut. The retainer has two nut retaining tabs, one on each opposing side of the nut that are folded against the nut to hold it in place (see Figure 1).
When making collision repairs to the 2012 Ford Focus, be aware that the vehicle may be equipped with an active grille shutter system (see Figure 1). This motorized system is located in front of the radiator, which places it in a vulnerable position during front-end collisions.
The 2011 Ford Fiesta is a complete reintroduction of the model name, and one glance will tell you the new Fiesta bears hardly any resemblance to its earlier 1978 namesake (see Figure 1). The Fiesta is based on Ford's new global B-platform, which is planned for use on more vehicles in the next few years. It's available in a four- and five-door body style. Both of the styles are classified as a mini-car. The 2011 Ford Fiesta is the first mini-car to earn a Top Safety Pick from the Insurance Institute for Highway Safety since the introduction of a new roof strength test.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We’ve had a technical inquiry that asked for clarification of "surrounding parts" in a statement related to the calibration of Genesis advanced driver assistance systems (ADAS) components.
Park assist sensors are part of the park assist system, just one of many advanced driver assistance systems (ADAS) found on vehicles today. Damaged sensors are typically replaced and may require painting to match the vehicle. Vehicle makers often provide information on the painting of new sensors. Some vehicle makers do not recommend refinishing sensors with minor finish damage because excessive paint thickness may adversely affect the operation of the park assist system. However, other vehicle makers allow refinishing and provide guidelines. Let’s see what Genesis has to say.
A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly requires special caution when considering a bumper repair. Many OEMs have different requirements when it comes to repairing bumper covers with ADAS. So, what does Genesis say on the subject?
Hyundai and Genesis released position statements about the use of heat. Let’s take a look at the position statements.
Hyundai and Genesis released position statements about repairing bumpers with advanced driver assistance systems (ADAS) sensors.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information"?
Changes in advanced driver assistance systems (ADAS) radar technology are introducing new refinishing considerations. We know that paint film thickness can affect the performance of ADAS radars, but color formula selection may also be a contributing factor. What resources do repairers have available? Let’s see what Genesis has to say.
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models.
Genesis released a position statement relating to high-voltage (HV) battery inspections this is only available through a paid subscription .
When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.
High-voltage (HV) vehicles have some special considerations for handling and storing HV batteries and other components. The dangers of HV batteries are potential even after removal that is why certain precautions are needed. Let’s see what Genesis has to say.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Genesis has to say.
Hyundai Motor America updated their approved body repair manuals (BRMs) available to the United States market. This includes both Hyundai and Genesis branded BRMs.
Genesis has a position statement relating to pre- and post-repair system scanning.
Genesis has position statements relating to collision repair. Let’s take a look at how to locate these position statements.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a closer look at Hyundai.
Vehicle makers may group their body repair manuals (BRMs) in several different ways. Sometimes the BRMs are grouped by a year range, some are listed as VIN specific, and others are arranged by a body code. Let’s take a look at Hyundai to see how they group their BRMs.
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots, that left untreated will lead to corrosion, and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Genesis says.
What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
Weld-through primers are generally a zinc-based product that is applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide, which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what Genesis recommends and where this information can be found.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
It does not include Occupant Classification Systems (OCS), steering angle sensors, battery disconnects, or other calibrations/initializations required, when not related directly to ADAS. Let’s take a look at what additional items may require calibrations/initializations on Genesis vehicles.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Genesis on this subject.
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker service repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Genesis OEM Information page.
When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, wrong gauge, or spliced in the wrong location it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the Genesis website.
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
Repairer Driven News (RDN) released an article on the 2021 Genesis GV80 SUV which discusses the materials used in the construction of the vehicle and other highlights of this all-new model from Genesis.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
The thirteenth installment of the I-CAR Collision Reporter - The Virtual Issue has been released. This issue focuses on the changes the industry has experienced in the wake of the COVID-19 pandemic.
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker service repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Hyundai OEM Information page.
Hyundai released two position statements this week relating to collision repair. Let’s take a look at what these statements are about.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
The summer edition of General Motors (GM) Repair Insights is now available.
While researching OEM repair information, you may come across specific notes, instructions, or warnings for high-voltage (HV) vehicles. Some general procedures can be easily overlooked, so it’s important to identify these circumstances. Let’s see what unique considerations General Motors (GM) has on EVs during a low-voltage disconnect.
We are often asked, “What do I do if there isn’t a procedure to replace a service part?” Let’s see what GM says.
In case you missed it, Senior Body Engineer, Jinhui Wang presented Body Structure Efficiency On D-Segment Crossover Architecture at Great Designs in Steel 2025.
Have you had the experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may require special considerations before beginning repairs. Let's see what General Motors (GM) has to say.
The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner convenience. Let’s see what General Motors (GM) has to offer.
Weld-through primers are generally a zinc-based product that are applied to the mating surfaces prior to welding. Corroding zinc forms zinc oxide which protects the steel. This is called sacrificial corrosion. For a quality weld to be made it’s required that the weld-through primer be removed from the direct weld zone before welding the joint when GMA welding. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what General Motors (GM) recommends and where this information can be found.
The spring edition of General Motors (GM) Repair Insights magazine is now available.
High-voltage (HV) vehicles have some special considerations for handling and storing HV batteries and other components. The dangers of HV batteries are potential even after removal which is why certain precautions are needed. Let’s see what General Motors (GM) has to say.
The winter edition of General Motors (GM) Repair Insights magazine is now available.
The fall edition of General Motors (GM) Repair Insights magazine is now available.
I-CAR had a discussion on the top 5 I-CAR RTS linking pins of 2024.
Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?
The summer edition of General Motors (GM) Repair Insights magazine is now available.
I-CAR had a discussion on vehicle highlights from the 2024 Chicago Auto Show.
The spring edition of General Motors (GM) Repair Insights magazine is now available.
The summer edition of General Motors (GM) Repair Insights magazine has recently been made available.
The fall edition of General Motors (GM) Repair Insights magazine has recently been made available.
The winter edition of General Motors (GM) Repair Insights magazine is now available.
Repairer Driven News (RDN) has released an article highlighting free online battery electric vehicle (BEV) first responder training from General Motors (GM).
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that asked for clarification on repairing parts or assemblies with adhesively bonded joints on GM vehicles.
As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently, we had a technical inquiry that asked where to section the quarter panel behind the B-pillar in the rocker panel area on a 2021 GMC Terrain. We reached out to GM for clarification.
Sometimes seeing is understanding, that’s why I-CAR's technical team created the Just in Time video series to guide you through a variety of collision repair topics from ADAS and EVs to repair tips and tricks. These videos enable you to, in less than 5 minutes, learn something new. Let’s check out the tip the team has for General Motors (GM) exhaust shield fasteners.
Sometimes, going back to the basics can make the difference between a quality repair and a failed repair. Tools for the door handle might not sound exciting, but they can save you frustration and possibly a refinish.
As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.
When confronted with a wiring harness repair, we often struggle finding the correct connector and pigtail repair kits. Often a specific connector may be used on multiple applications. If the connector is allowed to be replaced, what resources are available to locate approved wiring connector and pigtail repair kits? Let’s see what is available from General Motors (GM).
Vehicle makers may group their body repair manuals (BRM) in several different ways. Sometimes the BRMs are grouped by a year range, some are listed as VIN specific, and others are arranged by a body code. Let’s take a look at General Motors (GM) to see how they group their BRMs.
The spring edition of General Motors (GM) Repair Insights magazine is now available.
The summer edition of the General Motors (GM) Repair Insights magazine is now available.
The winter edition of the General Motors (GM) Repair Insights magazine is now available.
With the release of the Hummer EV, I-CAR has developed a course that overviews several features on the vehicle as well as repairability.
A spring edition of the General Motors (GM) Repair Insights magazine is now available.
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"
As the Repairability Technical Support (RTS) team researches OEMs for one-time-use fastener/part information, we are putting together a series of articles on how and where to locate this information for specific OEMs. Let's take a look at General Motors (GM).
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.
A winter edition of the General Motors (GM) Repair Insights magazine is now available.
A fall edition of the General Motors (GM) Repair Insights magazine is now available.
General Motors (GM) has a document that covers advanced driver assistance systems (ADAS) information. The document provides an overview of all ADAS and components in one convenient location.
Repairer Driven News (RDN) released an article highlighting an upcoming advanced driver assistance systems (ADAS) change for General Motors (GM).
A summer edition of the General Motors (GM) Repair Insights magazine is now available. The issue highlights the 2022 Chevrolet Bolt EUV.
When performing collision repairs, there are more attachment methods available than ever before. OEMs specify which attachment methods are recommended or required. If a method is not listed as an option, it should not be used.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
Repairer Driven News (RDN) released an article on General Motors (GM) post-crash inspections and repair requirements document.
When researching calibration procedures for advanced driver assistance systems (ADAS), you may notice that many of the procedures require the use of specific tools. Some tools may be everyday items like string, tape, levels, paper, etc. However, many of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
A spring edition of the General Motors (GM) Repair Insights magazine is now available. This issue highlights the all-new 2021 Buick Envision’s technology, performance, and safety.
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what General Motors (GM) has to say.
A winter edition of the General Motors (GM) Repair Insights magazine is now available.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what General Motors (GM) has to say.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S.
The GM full-frame SUVs have undergone a redesign for 2021. This has brought about various structural changes, as well as construction material changes.
A fall edition of the General Motors (GM) Repair Insights magazine is now available.
Since hybrid and electric vehicles first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
A summer edition of the General Motors (GM) Repair Insights magazine is now available.
Park assist sensors are part of the park assist system, just one of many advanced driver assistance systems (ADAS) found on vehicles today. Damaged sensors are typically replaced and may require painting to match the vehicle. Vehicle makers often provide information on the painting of new sensors. Some vehicle makers do not recommend refinishing sensors with minor finish damage because excessive paint thickness may adversely affect the operation of the park assist system. However, other vehicle makers allow refinishing and provide guidelines. Let’s see what General Motors (GM) has to say.
The 2019 Chevrolet Silverado and GMC Sierra have two procedures for replacing the front-end module (Body Front Structure Parts Replacement). The front-end module consists of the radiator core support, front upper rail assemblies, front wheelhouse panel reinforcement, and supporting brackets. These procedures are differentiated depending when the vehicle was built. While researching these procedures, we observed what appeared to be conflicting information within the procedures. We reached out to General Motors (GM). Here is what they had to say.
As advanced driver assistance systems (ADAS) are now commonplace and becoming available on even entry level models. Having information on ADAS, and when calibration is required for these systems is more important than ever.
Looking for more information about a specific repair procedure? Some OEMs are now providing videos within the repair procedures on their service site. Vehicle makers may also have additional websites that contain repair videos. As we research OEM websites and find these helpful videos, we will write articles to let you know. Let’s take a closer look at General Motors (GM).
A question often asked of the Repairability Technical Supports (RTS) team is, "Can heat be used to straighten?" Several OEMs provide steel repairability matrices that provide heating times and temperature limits based on the type of metal being repaired, while other OEMs have restrictions on using heat at all. Let’s see what General Motors (GM) has to say.
A spring edition of the General Motors (GM) Repair Insights magazine is now available.
Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment?", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the General Motors (GM) website.
While searching for information on advanced driver assistance systems (ADAS) on an OEM repair information site, you may come across unique calibration procedures or events. These events can vary by year and model, even within a particular make. As the RTS team has been researching these systems, we have been identifying these atypical circumstances. In order to help you better understand them, we are putting together a series of articles that help with the repair and calibration of ADAS. Let’s take a look at GM manuals that cover multiple vehicles.
The GM Repair Insights website is back up after being down for a number of months. The Repairer News section of the site has solutions to specific issues for GM vehicles, such as wind noise on full-size trucks. With the re-publishing of this website, comes two new issues of the Insights magazine.
While many have noticed that advanced driver assistance systems (ADAS) are showing up on vehicles, there still is confusion on what is required of these systems after a collision occurs. The Ask I-CAR team frequently gets questions in regard to calibration of ADAS. Many of these questions can be answered simply by using the OEM Calibration Requirements Search. However, there are some questions that may need more details than the calibration search provides. Let’s take a look at the 2019 GMC Acadia.
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. Recently we had a technical inquiry that asked for clarification on the radiator core support procedure on the 2019 Chevrolet Silverado/GMC Sierra new model light duty (LD).
Many General Motors repair procedures call for an overlap joint when replacing certain panels. There is now a separate “Overlap/Backing Plate Sectioning” procedure in some of the body repair manuals (BRM) on how to carry out the overlap joint.
Carbon fiber has been used in the automotive industry for some time now. Its strong and light weight properties made it a commonly used material for exotic vehicles. Due to the unique properties of carbon fiber, GMC has decided to utilize the material in an optional pickup truck box. This optional box will be available on select late 2019 and 2020 GMC light duty pickups. So, what does this mean for repairers?
The 2020 Chevrolet Silverado/GMC Sierra vehicles have been redesigned. To help technicians be aware of the design changes and what these changes mean to the collision repair industry, General Motors (GM) has worked with I-CAR to develop a course.
The I-CAR Repairability Technical Support (RTS) team recently developed a new I-CAR 360 video on the 2019 Chevrolet Silverado/GMC Sierra light duty. The video provides a 360 tour around the new Silverado/Sierra, and the body in white.
As you may know, General Motors has removed the body repair manuals from their free website www.gmparts.com.
A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does General Motors (GM) say on the subject?
There is sometimes confusion on how many spot welds to use when replacing body components. Sometimes you replace what you removed, sometimes you use more or less than what was removed. It all depends on the particular vehicle you are repairing and what the manufacturer requires to be done. Luckily General Motors (GM) has a good way of identifying how many welds to use to install the new part.
Backup batteries sometimes referred to as auxiliary or supplemental batteries, serve an important role in maintaining power for certain vehicle systems even while the 12-volt battery power is cut. The backup batteries can aid in emergency situations by maintaining power for features like GM OnStar, Toyota Safety Connect System, and FCA Assist to name a few.
General Motors (GM) has updated their www.acdelcotds.com service and repair information website. This update to the website changes how to find the collision repair information you need.
We’ve shared that OEMs like FCA, Honda/Acura, and Kia have videos within their procedures. Now, General Motors (GM) has added videos to various procedures in service manuals at www.acdelcotds.com.
General Motors unveiled the redesigned versions of their heavy duty 2020 Chevrolet Silverado and GMC Sierra at the 2019 Chicago Auto Show. The new models will have two available powertrain options, a gas and a diesel. Many new standard and available features have been built into these trucks with work in mind.
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on these subjects. I-CAR’s Repairability Technical Support (RTS) team continues to be on the leading edge of research and education. Our goal is to help communicate information to the industry, and a great way to do this is through Collision Repair News articles.
The 2019 Chevrolet Silverado/GMC Sierra vehicles have been fully redesigned. To help you stay abreast of the design changes and what these changes mean to the collision repair industry, General Motors (GM) has worked with I-CAR to develop a course.
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that does not control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option.
According to gmrepairinsights.com, there are rules that must be followed when using impact resistant (I.R.) structural adhesives. Per Bob Hiser, GM Lead Service Engineer, “The glue doesn’t tell you what it is or how to fix it.” This means that being trained and following the OEM repair instructions are crucial to a proper repair.
One of the top technical inquiries received at Ask I-CAR is “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2018 GMC Acadia.
General Motors (GM) has launched their new Collision Repair Network and it is now open for enrollment. There are a number of qualifications an interested shop will be required to meet, including I-CAR training.
General Motors (GM) has updated their Metal Panel Bonding technical document on their gmparts website. Let’s take a look at this document.
ABRN published an article titled, Tackling the Repair of Mixed-Material Vehicles. Let’s take a look at this article.
What’s on the repair agenda for 2018 GM vehicles? The expanded use of squeeze-type resistance spot welding (STRSW) over plug welds in the collision repair process. Repairer Driven News (RDN) published an article highlighting this upcoming change.
What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis.
A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that left untreated will lead to corrosion and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what General Motors (GM) says.
There is new information available when it comes to windshield replacement on General Motors (GM) vehicles. In the past, forward facing camera calibration was not required when replacing the windshield. Let’s take a look at the new requirement from GM.
The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advanced driver assistance systems (ADAS). This includes systems such as adaptive cruise control, lane keep assist, and collision braking.
Collision Hub is a well-known source for collision repair news and information. On the Collision Hub website, you can find a monthly news report (Collision Hub Network News - CHNN), a blog, Repair University, and a relatively new feature Repair University Live. To view Repair University Live, you will need to purchase a subscription. However, the next episode, coming up on April 12, at 12:00 PM Eastern, will be sponsored by BASF, so it will be free to the public. Let’s take a look at how to view this episode and what it will include.
Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and A-pillars. The windshield helps to manage collision energy and has become an integral part of several advanced safety systems.
As the industry continues to ask, are pre- and post-repair scans necessary, General Motors provides their answer.
Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.
General Motors has followed suit with other OEMs by updating their position statement to disallow the use of recycled and salvage parts.
We often receive Ask I-CAR inquiries asking: “what does I-CAR recommend?” Many times these questions are in regards to sectioning, straightening, or part replacement/attachment methods. Our first response is always:
As OEMs continue to evolve the joining technologies used for new steel, aluminum, carbon fiber, and mixed material vehicles, I-CAR often gets questions of “what does this mean for the collision repair industry?”
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at General Motors' (GM) position on this subject.
A group of vehicle makers got together recently and discussed the future of automatic emergency braking (AEB) technology in their vehicles. This feature is designed to reduce the severity and frequency of collisions; but no matter how good it is, it will never prevent all accidents from happening. So what do you need to know in order to repair vehicles with AEB, and how do you know the system is functioning properly?
As a follow-up to the previous article on Paint Friendly Service Parts Coming From GM, General Motors has already begun supplying the part kits for some of their paint-to-match assemblies. The parts initially include door mirrors, headlamps, and door handles for some vehicles in 2015. For the 2016 model year, they will become available for most models, and for more than just these parts.
The I-CAR developed OEM Hybrid And Electric Vehicle Disable Search has been updated to include all General Motors makes including Buick, Cadilla, Chevrolet, and GMC hybrid vehicles through the 2024 model year.
Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Chevrolet OEM Information, Buick OEM Informationpage, GMC OEM Informationpage, and Cadillac OEM Information page.
Let's go back to basics with the ever-popular what to do with bumper energy absorbers, crush boxes, and bumper reinforcements.
The Recommended GM Steel Repairability Matrix is a chart that identifies GM’s repair recommendations according to the type of steel that the part is made from. The matrix contains information on the steel identification stamping symbols, steel grade, GM specifications, recommended welding methods, cold repairability, use of heat for repairs, the temperature range that should be used, and the maximum heat allotment. The second page of the matrix is a chart of Descriptions of GM Steel.
Figure 1 - These crimp and seal splice sleeves have special heat shrink sleeves on each end that shrink around the wire and form an air-tight seal.Confusion exists within the collision industry concerning the repair of some damaged wiring and wiring connectors for restraints systems. The perception is that restraints system wiring should never be repaired. While it is true that some vehicle makers do not recommend the repair of wiring and connectors for the restraints system, others have very detailed printed procedures and even offer repair kits expressly for the repair of restraints system wiring. Repairing damaged restraints system wiring, when applicable and the parts and procedures are available, can save unnecessary replacement of the main body and instrument panel wiring harnesses.
When it comes to repair information, vehicle makers use a wide variety of terminology for replacement parts. All of the different names can be confusing, especially when repairing a variety of vehicle makes and models. Thankfully, General Motors (GM) uses terms that most of us are familiar with.
This article originally appeared in the November/December edition of Fixed Ops Magazine.
Collision repair professionals are no different than any other professional – we are resistant to change. It took many years for repairers to make the switch to “MIG welding” for welding early unibody vehicles. (For this article we’ll use the term gas metal arc welding (GMAW) metal inert gas (MIG), or GMA (MIG)). (More on the reason, later.) It was a technology that was unfamiliar to many and there wasn’t a perceived need for change. History would prove otherwise, as there may not be a collision repair business in the country that doesn’t have a GMA (MIG) welder.
Repair or Replace? – Material Tensile Strength Key to Repairability
Jason Bartanen, I-CAR Director, Industry Technical Relations
The world of steels continues to evolve at a rapid pace and repair professionals need to keep up. In order to perform complete, safe, and quality repairs, it’s imperative to identify the type of material we’re working with, to know what is repairable, and know which options we have for part replacement when straightening is not an option.
by Chuck Olsen, Collision Diagnostic Services (CDS)
Strategy Based Diagnostics is an automotive best practice routine that was initially published by GM after studying and observing successful technicians in the field who consistently meet or exceed productivity standards with the lowest levels of "re-checks" or "comebacks." Since GM published this best practice, Strategy Based Diagnostics has been adopted by most in the automotive repair field.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The eighth column calls out if the vehicle maker requires the use of weld-through primer on flanges in preparation for welding.
Let's continue our breakdown of the columns in the OEM Technical Information Matrix. The seventh column calls out if the vehicle maker has information in regard to the recommended attachment method and the equipment required for complete, quality, and safe repairs.
by Jason Bartanen
Ever since the unveiling of the 2015 Ford F-150 at the North American International Auto Show in Detroit in January, the U.S. automotive industry has been buzzing about this game changing, aluminum intensive vehicle.
General Motors released a new full-frame sectioning kit for the front frame rails on 2011 - current 2500/3500 GMC Sierra and 2500/3500 Chevrolet Silverado. A similar kit has been available for the light-duty pickups, but this new part kit is specific to the heavy-duty pickups.
The fourth column in the OEM Technical Information Matrix: Partial Service Part/Assembly Replacement Procedures at Factory Seams, can get a little tricky without further clarification. For the most part, this is a column that I-CAR is still researching published OEM information to get the answers to. The question is: Does the vehicle maker have procedures for replacing a partial service part or assembly at factory seams?
Did you know that in 2013, General Motors published a position statement that identifies that sectioning should only be performed in recommended areas? This warning is applicable to all GM lines including Buick, Cadillac, Chevrolet, and GMC.
Another version of electric-assist vehicle technology is showing up in collision repair facilities. General Motors in 2012 introduced what it refers to as "light electrification" technology on select models. This system is called eAssist, and is available on some 2012 Buick LaCrosse, Regal, and 2013 Chevrolet Malibu models (see Figure 1).
Until recently, General Motors has generally specified butt joints with backings when sectioning parts of a uniside. However, an overlap joint is now being required for some uniside sectioning joints. This is being done to reduce the transfer of heat from GMA welding into heat-sensitive high- and ultra-high-strength steel reinforcements. The concern with a butt joint with backing is that the backing piece does not extend to the pinchweld flange, and leaves the reinforcement exposed. As a result, a GMA weld is made on the pinchweld flange area of the reinforcement (see Figure 1).
I-CAR has been emphasizing the importance of three-dimensional measuring since its founding in 1979, but is it really required to repair a vehicle? After all, three-dimensional measuring systems are considerably more expensive compared to the much more affordable tape measure or tram gauge (see Figure 1).